Customer Service Administrative Assistant

PROFILE

CONTACT

PHONE: 720-***-****

EMAIL:

ad2z00@r.postjobfree.com

SKILLS

-Bilingual

-Able to work under pressure.

-Able to learn quickly.

-Very good organizational and customer service skills.

-Able to work without supervision.

-Able to operate a personal computer, including proficiency in Microsoft Office, copy machines and telephone systems.

-Able to prepare and maintain detailed records and files

EDUCATION

LA GUARDIA COMMUNITY COLLEGE

Major – Office Technology /English as a second language – Honor graduated.

LICEO MODERNO DEL NORTE – Barranquilla Colombia

High School Diploma.

WORK EXPERIENCE

CITY OF BRIGHTON – COURT CLERK II

MARCH 2009– 2023

-Preparing Dockets for Court Session.

-Assist Judge in the court room.

-Follow Judge orders on Failure to Appear, motion received, re-schedule show cause hearings.

-Translate documents/forms into the Spanish language as well as interpreting in court and helping Spanish speaking defendants in the various setting in court.

-Issue Warrants on in-house program (Full Court) and on CCIC.

-Prepare Driving Records and Criminal Histories for Court Appearances.

-Prepare Journal Entry for daily cash flow.

-Prepare Saturday Video Court – contacting jail to confirm defendants will be available, contact Court Appointed Attorney and sent file to him/her, contact Judge and City prosecutor.

-Work with Attorney’s entries, reschedule hearings for Pre-trials, sent information to City Attorney Office for Discovery.

-Responding to all inquiries from public via telephone, walk-inks and email.

UNIVERSITY OF COLORADO – Denver Women’s Facility – Department of Corrections – Administrative Assistant III

December 2001 - 2009

-Help DOC staff to translate on one-on-one meetings with Spanish speaking inmates – as well as in Parole meetings.

-Responsible for Intake to the DOC Drug/Alcohol program.

-Responsible to keep ACA files with the documents that reflect the follow up of DOC regulations for annual/national audits.

-Maintaining TC database research up to date to generate quarterly/annual reports.

-Maintaining and updating Counselor’s case load.

-Keeping communication flow between DOC staff and TC program for any moves that can affect the program and DOC security.

-Taking minutes for staff/administration and distribute accordingly.

-Answering phones, faxing, copying and all other general duties as well as special projects.

ISAE COURT RELATED EDUCATION PROGRAMS

Office Manager

October 1, 1999 – September 2002

-Supervising 2 staff.

-Responsible for coordinated and implemented new technology to improve the success of ISAE.

-Prepared, verified and provided reports generated by the database to courts, Judges and upper management.

-Create and maintained class schedules according to the court needs.

-Responsible to received payments generated by classes and balance entries weekly to report to upper Management.

Contact this candidate