**** ****** ******

Apartment *L

Brooklyn, NY ***37

Javier E. Melendez

(c) 347-***-****

ad2yzz@r.postjobfree.com

Objective

New York State Licensed Security Officer with 11 years of experience, interested in joining an organization that offers a continuous challenge and growth opportunity.

Experience

2012 - Present • Macys • Queens, NY

Supervisor, Loss Prevention

Promoted within one year of hire.

Under the direction of the senior Loss Prevention Executive, assist with the coordination of all aspects of the retail door security professional positions.

Responsible for supervising, motivating, coaching and training 20 door security guards. Including providing orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific customer needs.

Assign work tasks and direct their work throughout the day. Responsible for evaluating the work performance and making recommendations regarding assignments.

Make lunch, break and vacation schedule for guards; plan posts for floor patrol.

Supervise the merchandise coming in from receiving and processing. Ensure guards tag and set alarms on products.

Detect shoplifters and other customers who commit thefts, misuse Macy's credit cards and/or commit other crimes on premises.

Communicate with detectives via two-way radio regarding suspicious activity and partner for apprehension. Write activity reports, incident reports, supplemental reports and other written documents as required.

Possess excellent interpersonal skills and able to interact with people from all levels of the organization. Able to interact with customers positively and in a friendly, accommodating manner

2006 - 2013 • Lucille Roberts • Brooklyn, NY

Licensed Security Officer (P/T)

Constant patrol of premises on foot: check windows, lights, doors, fire extinguishers, and sprinkler and alarm systems

Monitor customer traffic entering and exiting the building, and check packages to prevent theft.

Responsible for escorting employees during physical transfer of nightly cash deposits to bank

Protect customers and property from robberies, fires, and other damage

Education

Certifications:

8-Hour Pre-Assignment Training Recertification (2017)

16-Hour On-the-Job Training Certification (2003)

High School Diploma (2002) Harry Van Arsdale High School • Brooklyn, NY

Skills

Proficient in Microsoft Office Suite: Word, Excel, Outlook

Typing: 60 wpm

Bilingual: Spanish/English

References

Available upon request

Contact this candidate