Monica Mataisz

Duncanville, TX *****

ad2yz7@r.postjobfree.com

214-***-****

Work Experience

Mobile Sales Tech Manager

MarketSource - Austin, TX

April 2019 to Present

Accountable for upgrades and activation of Apple iPhone, Samsung Post Paid phones with accessories and Protection plans by Squaretrade and AppleCare, DirecTV, ATT TV, and internet installation and sales.

Deftly received and responsible for 40K cell phone inventory.

Propelled with target employees in sales and service for the electronics department.

Oversaw sales metrics for all cell phone accessories, including headphones, prepaid cell phones, top- up time cards, auto accessories.

Provided excellence in customer service for Target, Samsung, Apple, ATT, Verizon, and all target vendors.

Consistently sold approximately $8000 of phones and accessories weekly.

Managed five sales associates regularly.

Business Owner

Green Hauling WHSE & Resale Co - Houston, TX

April 2012 to April 2019

Purchased storage units in bulk for a resale retail store and online marketing.

Adroitly warehoused overflow for bulk online marketing and monthly city auctions, including antiques, fine art and jewelry, tools, electronics, and musical instruments. Call Center Team Leader/Inside Sales Representative Renewal by Andersen Window Co - Tomball, TX

April 2008 to April 2012

Tasked to greet guests and potential clients.

Recommended RBA Windows to potential buyers thoroughly explaining details on the showroom floor.

Qualified customers for future residential appointments.

Responsible for hiring canvassing crew.

Sales Consultant

Office Systems of Texas - Houston, TX

April 2003 to April 2008

Served as an Inside/outside customer service representative for Digital and Analog Copiers and Samsung office equipment.

Conducted on-site and customer office demos, answering customer's questions.

Instrumental in increasing monthly sales income from 30K to 100k within the first year of employment.

Extensively negotiated contracts from $999 to $100k by proposing optimal solutions for products.

Closed and completed contracts on-site and organized product delivery and installation. PROFESSIONAL DEVELOPMENT & CREDENTIALS

Education

Cleveland High School

MS

US Navy Steelworker Technical School

MS

Texas School of Business

Skills

• Customer Service & Relationship Management

• Collaborative Leadership Skills

• Quick Problem Resolution & Decision Making

• P&L Management

• Sales Maximization

• Risk Analysis

• Skill Areas: Strategic Business Planning

• Business Development

• Contract Negotiations

• Articulate Oral & Written Communication

• Process Improvement

• Multitasking in Fast-paced Environments

• Team Building, Training & Development

• Cross-Functional Business Acumen

• Marketing

• Inventory Management

• Sales Management

• Customer service

• Communication skills

• Leadership

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