Professional Experience:
Accounts Payable I
North Carolina Specialty Hospital - Durham, NC
March 2023 to Present
●Match 150-200 PO invoice per week.
●Assist with weekly check run.
●Collaborate closely with the purchasing department on purchase order discrepancies
●Store paid files in document archiving software.
●Effective communicator
Skills: Invoice Processing, Payment Processing, Payment Approval Workflow, Technology Utilization, Communication and Collaboration, time management.
Medical Records Clerk
North Carolina Specialty Hospital - Durham, NC
January 2020 – March 2023
●Record creation and Maintenance
●Process requests for release of patient information.
●Coding and indexing records for billing and statistical purposes.
●Retrieve records for healthcare providers and other authorized personnel as needed.
●Archive or dispose of inactive or outdated medical records in accordance with legal requirements.
●Coordinate with other departments to facilitate the efficient flow of information.
Skills: Attention to Detail, Organizational Skills, Confidentiality, Data Entry Proficiency, Customer Service, Time Management, Security Awareness, Adaptability, interpersonal skills.
Food Service Assistant
North Carolina Specialty Hospital – Durham, NC
Sept 2016 – Jan 2020
●Assist in the preparation of meals, following standardized recipes and portion control guidelines.
●Deliver meals to patient rooms in a timely and courteous manner.
●Set up meal trays with appropriate utensils, condiments, and other items according to established protocols.
●Interact with patients in a friendly and professional manner while delivering meals.
●Monitor and maintain proper food temperatures during transportation and delivery to ensure food safety.
●Assist in the inventory control of food and supplies in the kitchen.
●Maintain cleanliness and sanitation in the kitchen and food preparation areas.
●Adhere to food safety standards.
●Wash, sanitize, and organize dishes, utensils, and other kitchenware.
●Pay attention to and accommodate special dietary requirements for patients with specific medical conditions or allergies.
●Maintain accurate records of meals delivered, patient preferences, and any feedback or concerns received during meal service.
●Strive to enhance patient satisfaction by providing quality meal services and addressing patient needs and preferences.
Skills: Communication, Customer Service, Attention to Detail, Teamwork, Time Management, Food Safety Knowledge, Dietary Knowledge, Empathy, Hygiene and Sanitation, Problem-solving, Cultural sensitivity, Conflict Resolution, Positive Attitude
Restaurant Manager
Hardee's Vandora Spring Garner, NC
October 2008 – Sept 2016
●Successfully managed multiple restaurants in the Raleigh North Carolina region,and eastern North Carolina including Chocowinity, Washington, Greenville, and Bridgeton areas and Virginia Beach Virginia.
●Assisted the General Manager in overall restaurant operations, focusing on customer service, crew management, and financial performance.
●Recruited, trained, and supervised qualified crew leaders and staff, ensuring a high standard of service.
●Monitored and managed hourly profit/loss, payroll figures, and financial reports on a daily and monthly basis.
●Facilitated timely ordering of food and products to maintain optimal restaurant supply levels.
●Conducted thorough inventory checks and managed inventory discrepancies to control the GAP.
●Implemented corporate standards, safety guidelines, ecosure, and health code compliance to maintain the restaurant's overall appearance.
Skills: Leadership, Communication, Customer Service, Team Management, Problem-Solving, Financial Management, Inventory Control, Adaptability, Organizational Skills, Decision-making, Vendor Management, Conflict Resolution, Training and Development, Legal Compliance.
Education:
Bachelor of Business Administration
Strayer University – Washington DC
Associate in Arts
Strayer University – Washington DC
High School Diploma
Washington High School – Washington, NC