Nazanin Sanaee

Los Angeles CA *****

503-***-****

ad2yy1@r.postjobfree.com

Education

California State University, Northridge

Master of Public Health in Health Management and Policy, Cum Laude

Portland State University

Bachelor of Science in Social Science, Cum Laude

Work Experience

On-Site Property Manager at Wiseman Residential - Los Angeles (December 2016 - May 2022)

Ensured that all rent and late fees are collected and posted in a timely manner

Ensured that all bank deposits are made daily

Issued appropriate notices when necessary (i.e., late payments, eviction notices, returned check memos)

Updated required reports concerning move-out notices, activity, etc., on a daily basis and provided information to the leasing office

Organized and filed all applicable reports, leases, and tax credit paperwork

Proof read all lease paperwork and processed move-ins and move-outs

Timely processing of Statement of Deposit Accounts in accordance with state law

Provided accounting support to the leasing office

Handled inquiries from prospective new residents

Represented the company in a professional manner at all times

Physically inspected properties when on grounds; picked up litter and reported any service needs to maintenance

Inspected move-out and vacancies when requested by Owner

Accepted service requests from residents and routed to maintenance for prompt processing

Conducted service follow-ups with resident when work is completed

Learned and ensured compliance with all company, local, state and federal safety rules

Ensured that unsafe conditions are corrected in a timely manner

Virtual COO of Marketplace Residential - Portland (November 1999 - Present)

Utilize proprietary metrics to establish Key Performance Indicator benchmarks that fall within time, budget, and scope of organizational goals

Accomplish financial objectives by analysis including: rental rate comparison; monthly, quarterly, and annual budgeting; variance reporting; calculating overhead costs, capital expenditures, operating expenditures, depreciation, taxes, and net operating income.

Create both paid and organic marketing and sales funnels for business development

Maintain tenant relations by investigating and resolving any complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services

Maintain vendor management to ensure smooth building systems operations by contracting for maintenance services; supervising repairs

Secure properties by contracting with security patrol service; installing and maintaining security systems; establishing and enforcing precautionary policies and procedures

Stay up to date with market trends by participating in continuing professional education courses; expanding professional networks; and participating in professional organizations

Skills

Language Skills: English, Farsi, Turkish, Arabic

System Skills: Microsoft Office suite, Google suite, Yardi systems, BJ Murray, Intuit QuickBooks, SAP Concur, AppFolio, DocuSign, Adobe Acrobat, Slack