E D U C A T I O N

Bachelor of Science in

Civil Engineering

Technical Institute of the

Philippines

****-****

KYLE TRISTAN CRUZ

C U S T O M E R S E R V I C E R E P R E S E N T A T I V E Results-driven Customer Service Representative with a passion for delivering outstanding service. Proficient in communication and problem-solving, adept at resolving issues promptly to ensure customer satisfaction. Skilled in multitasking and adapting to dynamic environments to meet and exceed company objectives.

C O N T A C T P R O F I L E

E X P E R I E N C E

CUSTOMER SERVICE REPRESENTATIVE

Alorica Teleservices January 2022 - December 2023 Delivering exceptional service, addressing customer inquiries and concerns, and ensuring customer satisfaction through effective communication and problem-solving skills.

+63-968-***-****

ad2ywu@r.postjobfree.com

69 13th Ave Barangay

Socorro, Quezon City

S K I L L S

Communication Skills

Problem-solving Abilities

Adaptability and Flexibility

Time Management and

Multitasking

Attention to Detail

Active Listening

Interpersonal Skills

Team Collaboration

R E F E R E N C E

ROLDAN ETES

Learning Specialist II, Learning Delivery

Alorica Teleservices

Phone: +63-906-***-****

Email: ad2ywu@r.postjobfree.com

MHEL ANGELO MACAPILI

Training Supervisor, Learning Delivery

Alorica Teleservices

Phone: +63-949-***-****

Email: ad2ywu@r.postjobfree.com