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Customer Service Agent

Location:
Imus, Cavite, Philippines
Posted:
January 21, 2024

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Resume:

MARIA THERESA P. DAYUTA

Blk ** Lot * Greenvale Homes Malagasang 2-G Imus, Cavite

Home Phone: +63-994*******

Email: ad2yuu@r.postjobfree.com

OBJECTIVE: To obtain a position with your company, where I can utilize my capabilities in doing administrative skills, supply experience and knowledge to support your outstanding team.

PROFESSIONAL SUMMARY

Competent Project Supervisor with 1 year experience in document control in Aconex, Projapp and Maximo software.

Competent Fuel Accountant with 3 years of experience.

Competent Administrative Assistant with over 12 years of experience.

Comprehensive knowledge of government logistics systems, such as GCSS-Army, SAP, and SARSS.

Expertise in Hazmat with over 10 years of experience.

Dedicated worker with a professional attitude and work ethics.

Strategic thinker with strong planning and timeline management skills.

Hazmat and Safety Officer

Train and mentor and develop team members.

Additional Skills: Microsoft Office: MS Word, MS Excel, Windows XP, Outlook, HP Systems, Scan and Copiers.

PROFESSIONAL PROFILE AND CAREER PATH

PROJECT SUPERVISOR JULY 2022 – AUGUST 2023

THE BRIDGE COMPANY, KUWAIT

Assist the Construction Manager, Project Manager and Trades. Provides effective leadership and oversight through

out all aspects of the project life cycle.

Supervises construction teams and subcontractors; coordinates and oversees daily activities of the construction team and subcontractors.

Coordinates resources and efforts with labor teams and subcontractors, materials and supply section to ensure the success of the assigned projects.

Provides necessary inputs to ensure the complete and correct closure of projects which may include: excess material inventory, loss reports, lessons learned, project performance reports, warranty information and other documentations.

Manage tracking, distribution and filing of projects PWO and LOTD related internal and external documents and communication.

Facilitate and obtain necessary pre-construction authorizations such as permits, surveys, etc. and provides daily and weekly project status reports.

Populates and provides document control in Aconex, Projapp, Maximo, MS Outlook and Sharepoint folders and files.

Populates, maintains and monitors submittal trackers, project close-out files and documentations for contract compliance.

Includes the responsibility for safety and environmental conditions, procedures and work practices employed within the assigned area of responsibility.

FUEL ACCOUNTANT JULY 2021 – JUNE 2022

LOUIS BERGER SERVICES, KUWAIT

Assist the Supervisor for the completion of all assigned daily duties activities of operating and maintaining the fuel

dispensing systems, trucks, and equipment used to support bulk, fixed and mobile fuel retail operations.

Prepares Daily, Weekly & Monthly Fuel Reports (Physical, API, DA Form 3644; DA Form 4702- Bulk Petroleum Summary and CDRL Form).

Audits Receipts, Invoices and Daily Issue Forms (DA Form 3643) for accuracy.

Prepares Daily lnnage Guage Sheet (DA Form 3853-1) Reports.

Accounts for the Assistance-in-Kind (AIK) fuel vouchers and prepares Daily Records and Receipt Invoices for turn-in.

Maintains separate inventories for MOGAS, Diesel and JP-8 fuel record receipts from KNPC (AIK) and the TPT (OCOUNS) Fuels sales slips

Provides training to new hires regarding Accounting Procedures.

Prepares and maintains functional files using the Army's ARIMS system. Maintains administrative records.

Responsible for providing tracking number for the Exception to Policy Fuel Memo’s and maintaining its hard copy and computerized record for tracking purposes.

Includes the responsibility for safety and environmental conditions, procedures and work practices employed within the assigned area of responsibility.

Assist subordinates in safety matters; ensures that safe work practices are followed, and regular inspections are performed.

ADDITIONAL RESPONSIBILITIES AS FUEL TECHNICIAN:

Assist in Fuel gauging and American Petroleum Conversion (API) volume conversion to ensure the daily reports are correct and accurate.

Responsible for receiving, issuing and storing of Bulk Fuel at the Fuel Site.

Ensuring the availability of Mogas, Diesel and JP8 in the Fuel Site by maintaining and monitoring the All Grades Status Report on Daily basis.

Monitors employees performing the Preventive Maintenance Checks and Services (PMCS- DA Form 2404) on vehicles before distributing fuel ate the Fuel Site.

FUEL ACCOUNTANT LEAD AUG 2020 – JUNE 2021

VECTRUS, KUWAIT

Assist the Manager for the completion of all assigned daily duties activities of operating and maintaining the fuel

dispensing systems, trucks, and equipment used to support bulk, fixed and mobile fuel retail operations.

Collates data and generates final copy of reports and forms.

Prepares Daily, Weekly & Monthly Fuel Reports (Physical, API, DA Form 3644; DA Form 4702- Bulk Petroleum Summary and CDRL Form). Audits Receipts, Invoices and Daily Issue Forms (DA Form 3643) for accuracy.

Prepares Monthly Bulk Petroleum Accounting Summary, Monthly Abstract of Issue of Petroleum Products, Prepares Daily Fuel, and Monthly Roll-up & lnnage Gage Sheet (DA Form 3853-1) reports.

Accounts for the Assistance-in-Kind (AIK) fuel vouchers and prepares daily records and receipt invoices for turn-in.

Maintains separate inventories for MOGAS, Diesel and JP-8 fuel record receipts from KNPC (AIK) and the TPT (OCOUNS) Fuels sales slips

Responsible for providing tracking number for the Exception to Policy Fuel Memo’s and maintaining its hard copy and computerized record for tracking purposes.

ADMINSTRATIVE/ SENIOR SUPPLY TECHNICIAN FEB 2011-AUG 2020

VECTRUS, KUWAIT

Assist Management in managing 90 personnel assigned to both SSA Warehouse and Class I. Duties include, but not limit to providing daily status of accountability of personnel. Monitor and evaluates work production and performance to ensure compliance with Performance Work Statement (PWS).

Received Training and Certified in GCSS Army.

Assist Logistics Supervisor in Warehouse operations, inventory and storage.

Conducts daily physical inventory count, inspections and location surveys.

Provides Weekly and Monthly Reports on personnel and production.

Ensures manning roster is updated on personnel, badging and licenses.

Advised sections on maintenance and service due on NTVs and Forklifts.

Coordinated and Tracks disposal of hazardous waste.

Passed Environmental Inspections/Inventory with a satisfactory rate.

Serves as Health and Safety Officer, conducting daily, weekly and monthly inspections on first aid kits and eye-wash stations.

Ensures SSA Warehouse personnel is in-compliance with all Safety regulations.

SENIOR SUPPLY TECHNICIAN AUG 2008-FEB 2011

CSA LTD, KUWAIT

Managed the functions of the MAPS Section that included receiving, inventory, shipping and turn in. Processed incoming and outgoing stock and materials. Maintained customer orders by providing current DLA/NIMA.

Processed MRO’s Turn ins and issues requests using SARSS Systems.

Prepared and processed documentations of materials for soldiers.

Maintained stock levels by using automated spread sheets and ordered as required.

Inspected and verified incoming shipments against receipts.

Conducted monthly 10% and 100% annual inventories.

Maintained filing records IAW ARIM procedures.

Conducted Location Surveys and inventories.

Maintained Document Registers of all transactions.

Serves as Environmental and Safety Officer, conducting daily, weekly and monthly inspections.

STORE MANAGER NOVEMBER 2005 TO APRIL 2008

JASHANMAL LTD., KUWAIT

Managed sales and stocks availability.

Reported directly to the Retail Manager.

Accountable in performing inventories and stock management.

Managed staff attendance and staff development.

Point of sales operation.

Customer service and handled customer complains.

AREA MANAGER SEPTEMBER 1998 TO OCTOBER 2005

HASSAN MOHAMMED JAWAD AND SONS; KUWAIT

Reported directly to the Operations Manager and the Branch Manager.

Ensured stock availability in all locations within the Region.

Managed sales and performs activities to increase sales.

Accountable in performing monthly and annual inventories.

Staff management which includes staff training and development.

Managed visual merchandising and retail standards and stock management.

Customer service, cashier and sales operations.

SENIOR SALES ASSISTANT 1995 TO 1998

PILIPINAS MAKRO (IMUS BRANCH)

Membership recruitment.

Customer service.

Assisted in Visual Merchandising and floor lay- out

Cashier and sales representative.

Assisted in purchasing and ordering of goods.

EDUCATION/TRAINING

● GCSS ARMY WAREHOUSE CERTIFICATE

● SARSS CERTIFICATE

● HAZWOPER TRAINING PROGRAM CERTIFICATE

●30 HOUR OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA) GENERAL INDUSTRY

● UNIT ENVIRONMENTAL OFFICER

● EFFECTIVE MANAGEMENT SKILLS

● TRAIN THE TRAINER MANAGEMENT SKILLS.

● 7 HABITS OF MANAGEMENT SKILLS AND DEVELOPMENT

● DENTAL MEDICINE PROPER 1992

● PREPARATORY DENTISTRY 1990

● SECONDARY LEVEL, IMUS INSTITUTE, 1988

● PRIMARY LEVEL JESUS GOOD SHEPHERD SCHOOL, IMUS



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