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Customer Service Human Resources

Location:
Greenville, SC
Posted:
January 21, 2024

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Resume:

Kristian Snell

* ******** **** #***, **********, South Carolina, 29661, US 843-***-**** ad2yuh@r.postjobfree.com A thorough understanding of sales and marketing procedures and techniques is required. All account types, products, and services are familiar. Clear understanding of what a manager has to do. To protect her customers and employee. In high-pressure situations, he is known for working quickly and efficiently. Leadership and team-building skills are essential. Dedicated team player with a strong work ethic and an open communication style who is committed to meeting all preparation and service needs.

Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the business

Customer service

Banking operations knowledge

Team Leadership

Bookkeeping

PeopleSoft and Essbase

Process improvement

Employee scheduling

Verbal and written communication

Sales and marketing

Budgeting

Health and recreation - Bachelor of Science - 2017 Voorhees College - Denmark, SC

Deposit Operations Specialist - October, 2021 to Present TTEC Concord - Concord, NC

Restructured and analyzed [Software program] to improve budget reporting. Assisted department employees by performing a variety of clerical and administrative duties. Any chargebacks and refunds were handled by me.

Helped customers solve problems by recommending [Type] [Products or Services] that were relevant to their needs. Accounting operations, accounting close, account reporting, and reconciliations were all under my control. General Manager - July, 2017 to August, 2021

Waffle House - Beaufort, SC

Completed talent acquisition and management for [Number]+ internal/external placements. Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems.

Am in charge of hiring, assigning, training, motivating, and terminating employees. Processed payroll for over [Number] employees as part of sound human resources and financial management strategies. Created and managed a $[Amount] annual budget with effective controls to avoid overspending and support sustainability goals.

Improved operational success by hiring the right people, providing excellent training, adhering to food safety and sanitation regulations, and providing prompt customer service. Hold meetings with the store's sales and operations managers to ensure that the store stays on track and achieves its objectives.

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY



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