Yolanda Jimenez

Clifton, NJ *****

ad2yud@r.postjobfree.com

+1-973-***-****

Work Experience

Accounts Receivable/Billing Specialist

Premier Facility Management - Woodland Park, NJ

March 2015 to Present

* Reach out and follow up with customers in reference to their past due accounts

* Responsible for bank deposits and calculating payroll hours

* Update invoices and customer accounts

* Invoice customers and distribute invoices utilizing USPS

* Handle all inbound calls in reference to customer accounts

* Review customer accounts that were 30/60/90 days old Auditor/Assistant to Administrator Assistant

Scott's Lawn Service - Wayne, NJ

April 2010 to October 2011

Selected to confirm services placed with salesmen

* Made outbound calls to confirm appointments

* Calculated payroll hours updated invoices and handled the billing for all customers

* Processed all outgoing mail regarding service agreements

* Handled all incoming telephone calls regarding service agreements and cancelation

* Updated customers' accounts in reference to payment methods

* Responsible for calling customers in reference to past due invoices

* Performed other duties as assigned

Took on the role of being a "Stay at Home Mom" in between August 2004 and April 2010 to provide full- time care for 4 children while studying to obtain an Associate Degree within Early Childhood Education. Customer Service

Robar Inc - New York, NY

February 2004 to August 2004

* Managed high profiled customer accounts

* Imputed manufacturing orders and invoices utilizing EDI software

* Performed weekly invoicing, processed all maintenance invoices and assisted production with the input of production reports

* Worked closely with customers, keeping them informed of the progress of their orders

* Tracked order samples and serviced/oversaw customer accounts

* Assisted customers in order selection, notified customers of change in production line and processed order substation

Receptionist/Customer Service Representative

Artistic Chemical Products - Brooklyn, NY

June 1989 to September 2003

* Answered incoming telephone calls, took accurate messages, handled inquiries and transferred calls to appropriate departments

* Handled all inbound calls in reference to orders

* Provided assistant to all Spanish-speaking customers

* Managed accounts receivable and followed up on past due amounts

* Handled the billing for all customers and processed invoices/credits

* Introduced new products to customers to solicit new orders

* Processed incoming/outgoing correspondence and data entry utilizing QuickBooks and Great Plains and EDI software

* Prepared and maintained accurate collections reports for services rendered

* Various Receptionist duties

* Conducted all collection calls

Education

Associate's in Early Childhood Education in Early Childhood Education Ashworth College

June 2010

Certifications and Licenses

Driver's License

Additional Information

* Fluent in speaking Spanish

* Proficient computer skills utilizing EDI software, AS400, Quickbooks and MS Office Suite including Word, Outlook and Excel, and One Source Software

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