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Technical Support Windows Server

Location:
Chennai, Tamil Nadu, India
Salary:
5lacs per annum
Posted:
January 21, 2024

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Resume:

K.S. MUTHARASU

Mobile: + **984*******

E-Mail: ad2yu3@r.postjobfree.com

My career in IT spans over 5+ years and as such have extensive knowledge of Windows Support and IT infrastructure management.

Certifications:

Microsoft Certified Solutions Associate (MCSA) ID NO – MS0610722863.

oInstalling, Configuring, and Administering Microsoft Windows XP,7, and 8.1.

oImplementing, Managing and Maintaining a Microsoft® Windows Server® 2003.

Cisco Certified Network Associate (CCNA) CISCO ID No - CSC012731018.

Experience Summary:

3 years of experience in routing, switching, configuring and troubleshooting of various routers, firewalls and LANs.

3 years of experience as Windows System administrator (AD services) focused on IT Infrastructure.

Working as administrator with hands on experience in Windows Server 2008 R2 and Windows Server 2012 R2.

Administration and Configuration of Active Directory Domain Service.

Knowledge on VMWare VCenter to Manage Multiple VM’s.

Distinction of extending high-end technical support and ensuring high customer satisfaction levels through prompt redressal of their problems.

Providing extensive technical support to ensure a high degree of customer specification through SLA & Process compliance.

Technical Skills:

Sound knowledge of OSI layers and TCP/IP.

LAN Technologies: VLAN, Inter-VLAN routing, STP, RSTP.

WAN Technologies: Frame Relay, ISDN, PPP, ATM, MPLS.

Network Securities: NAT, VPN, Filtering,, IPSec, ACL. BGP.

Infrastructure Services: DHCP, DNS, SMTP, POP3, FTP, TFTP.

Network Managements: SNMP, Telnet, ICMP.

Servers: DNS, DHCP, Mail servers, proxy servers, print servers, application servers and FTP servers.

Operating systems: Windows server 2003, 2008R2, 2012 and Windows XP/7.

Comm. Protocols: ARP, RARP, Wi-Fi.

Educational Qualifications:

Bachelor of Computer Applications (B.C.A) from University of Madras (2004) (Aug1999-Oct 2003).

Diploma in Electronics and Communication Engineering (D.E.C.E) from Thiru Seven Hills Polytechnic, Chennai, Director of Technical Education and Training (Oct-1995).

Knowledge Areas:

VMware Version 7.1 and trained in Calydon academy, Chennai.

Red-hat Linux and IBM AIX Server R6000 Hardware series from SANSBOUND SOLUTIONS PVT LTD Chennai.

Professional Experience:

Pay Role Company : Hp India pvt ltd (with 3 different vendors)

Vendor : Aforeserve Quality support

Position : Customer Technical Support Engineer

Client site : Thomson Reuters India pvt ltd

Duration : January 2007 - September 2016

Worked as Customer Technical support Engineer in HP and Thomson Reuters Project in different Vendors:-

Aforeserve.Com Limited (January 2014 – 30th September 2015)

M/S. Alchemist HR services (10th April 2007- 30th December2013)

Hi Tech Informatics pvt ltd (8th August 2005 – 5th August 2007)

Roles and Responsibilities:

Experience with Market Data systems, Reuters RMDS, Connectivity.

Excellent customer support skills.

Excellent knowledge in Planning, designing, deploying, and maintaining engineers at customer site.

Experienced in Installation like 3000Xtra4.5 series &5.0,Dealing server and Keystation, Tcss Server9.19, DBU, RWS, RDF &TSP Servers.

Successfully migrated Legacy setup to British Telecom setup.

Experience in configuring, routers and network printers.

Project planning, Co-ordination, implementation and maintaining high available networks, systems and communication lines such as leased lines and ISDN lines.

Networking products like Cisco Router 2500.

Maintaining 128 KBPS -Lease Line from Bombay to Chennai.

Installed and configured Windows 2000 Server, Windows NT server, Windows NT Workstation.

Installed and configured Norton Corporate Edition 6 antivirus software.

Company name : SM TECHNOLOGIES

Position : Systems Desktop Support

Duration : August 2016 - Sep 2018

Installation of Windows Server 2008 and 2012.

Upgrading of Windows 2008 to Windows 2012.

Microsoft mail Exchange server. Group policy and wds concept.

Administration and Configuration of Active Directory Domain Service.

Installing, configuring and administering ADDS in Windows Server.

Configuring and administration of DNS, DHCP, Servers

Installation and Maintenance of DeskJet and LaserJet printers.

Personal details

Name : K.S. Mutharasu

Father’s Name : S. Subramaniam

Sex : Male

Permanent Address : New No 17, (old no.0/66) Cheran Street, Paari Nagar, Jafferkhanpet,

Chennai - 600 083.

Mobile : +91-984*******

Passport No : H2540815

Pan card No : ATGPM9639J

Proficient Languages : English, Tamil

Marital status : Married

Date:

Place: CHENNAI K.S. MUTHARASU.



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