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Vice President Customer Support

Location:
Sacramento, CA
Posted:
January 21, 2024

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Resume:

Richard Kelly

*** *. ******* ******* ***.

Chico, California 95926

Cellular:530-***-****

E-mail: ad2yt7@r.postjobfree.com

OBJECTIVE:

To obtain a position in which my skills, talents and experience can be used to build a long term career within a successful organization.

summary of Qualifications:

Enthusiastic and highly adaptable professional with more than twenty five years of upper level management and leadership.

Professional skills include:

Consistently exceeding year-over-year sales targets for revenue and growth Creating and managing new spanish initiative programs for two major retailers Demonstrating knowledge of P&L’s,

Formulating and implementing marketing strategies to achieve sales objectives Partnering with sales representatives to provide “first-class” customer support Cultivating and maintaining product loyalty in a competitive market Conducting effective pre-sales presentations and post-sales user training Using exceptional written and verbal interpersonal communication skills Set up two start up companies

PROFESSIONAL EXPERIENCE:

Vice President of Sales (2011-present)

Controlled Lighting Inc.

Networked and created sales opportunities for new company set up Created marketing structure to establish and grow the brand Hiring and developing sales staff

President

R. K. I. Inc. (2009-2011)

Oversaw the creation and implementation of the business plan and start up plan for both international entities

Developed fazed marketing strategies to introduce a new technology in to the industry of lighting and fixture applications.

Played critical role in company organizational structure and operational process development Managed all fiscal responsibilities and placement of Vice President and CFO that was capable of executing the expected and desired results

General Manager (2005 -2009)

Best Buy Fresno, Ca.

Grew revenue through cultural structure and innovations Top 25 store, responsible for staffing, strategic planning, internal and external sales growth, merchandizing, training and leadership growth

Launched the “Spanish Innitiative” local marketing targeting the Hispanic community. The success was so evident that the company adopted the structure and roles it out Nationwide. Regional Manager (1994-2005)

The Good Guys, Southern Ca.

Assure General Managers compliance with company SOP while encouraging and fostering a positive business culture

Responsible for developing the “Local Marketing” plan for the company Grew revenue year over year for four years at a regional level Founder and Owner (1991- 1994)

R. K. I. USA/China/Russia

International retail consultant specializing in the “Western” style retail format Instrumental in establishing the first U.S. style retail store in the former Soviet Union Established and developed operational foundation for stores to continue to operate independently: References:

Jose Elgoriga

General Manager for Univision

559-***-****

James Gaylord

Regional Sales Manager for Google

951-***-****

Edwin Sarhad

Director of Sales for Mercedes

818-***-****



Contact this candidate