Maria Andleeb

Date of birth: **/**/**** Nationality: Pakistani Phone number: +92-345******* (Home) Email address: ad2yqs@r.postjobfree.com

Address: Village Bijyran Tehseel Kharian Post office Kharian District Gujrat, +92, Kharian, Pakistan (Home) Kharian, Pakistan

COMMUNITY CARER

Carehome, Adult community care worker

Kharian, Pakistan

*key responsibility*

Providing high standards of care for elderly patients with a focus on everyday care; personal hygiene, mental stimulation and well-being Ensuring the accurate completion of all administration and documentation

related to patient care Acting in the best interest of patients while ensuring compliance with company policies and guidelines Assisting with patient assessments and evaluations on care effectiveness, and contributing to the safe and compassionate delivery of care Collaborating with multidisciplinary teams and promoting empathetic communication with patient relatives. Strengthening relations with both doctors and hospital professionals when discussing patient requirements and requesting emergency medical input Facilitating and executing social events and activities designed to stimulate and entertain the residents Ensuring the maintenance and upkeep of patient rooms and communal areas to promote patient safety

*Key achievement*

Assisted patients throughout the assessment process and provided them with relevant education which increased positive relative feedback by 50%.

Redesigned the patient monitoring system by creating a "check-in" system to manage the status of terminally ill patients, achieving a yearly cost reduction of £12K WORK EXPERIENCE

Increased patient satisfaction by 20% through displaying kindness, compassion, respect, honesty, and support to all residents suffering from dementia.

Enhanced 25 residents' quality of life, while maintaining their independence and privacy. Increased operational efficiency by 16% due to promoting the home's image through excellent communication, appropriate behaviour, and professional appearance. Recruited, coached, and guided 30 staff that worked on rolling shift patterns on alternate weekends and holidays.

*Experience*

Followed up with patients about medical and healthcare processes. Implemented healthcare systems for patient status monitoring, quality tracking and home care man- agement. Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers. Oversaw insurance cost reporting. Reviewed recordkeeping procedures for patients and doctors. Collaborated closely with physicians and nursing staff to improve quality of patient records documentation. Incorporated quality improvement and safety-enhancing methodologies and tools to improve work- flow processes, Achieved 20% reduction in recovery time by assisting patients at every stage of testing and screening, providing necessary support along the recovery journey Maintain 100% adherence to DPA guidelines to ensure the security and privacy of patients' sensitive information

. Manage a caseload of 3-4 patients weekly, offering them care and help on a regular schedule Received 6 personal letters from patients and family members thanking me for my excellent client handling skills.

Kharian, Pakistan

F.A INTERMEDIATE Mtric:G.G.H.S Murala Gujran: Intermediate: F.A: F G Degree College Women Kharian Cantt

Mother tongue(s): URDU

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken

production

Spoken

interaction

ENGLISH A2 B1 A2 A2 B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user EDUCATION AND TRAINING

LANGUAGE SKILLS