Executive Housekeeper Room Attendant

LaShawnda Hall

**************@*****.*** 251-***-****

Objective: I am a consistent, hardworking, highly motivated person. Seeking employment where I will exercise my expertise in the hospitality field. I will bring forth my best efforts in ensuring high scores, a clean hotel and a successful staff.

EDUCATION

H.S. Diploma August 2004-May 1998

Murphy High School

EXPERIENCE

Hampton Inn Saraland, AL

Room Attendant/Assistant Executive Housekeeper August 2018-June 2019

Responsible for overseeing the housekeeping department, assisting the executive housekeeper in daily operations as requested.

• Opened brand, new 100 room Hampton Inn & Suites

• QA property walk

• Hire & Train employees

• Payroll & Budgeting

• Brand standards

Fairfield Inn & Suites Mobile, AL

Assistant Executive Housekeeper March 2016-August 2018

Job was to ensure day to day operations ran smooth and precise, upheld company and brand stands. Effectively lead a successful housekeeping staff.

• Trained all new staff to brand and company standards

• Ensure highest level of cleanliness

• Oversee daily operations

• Reviewed all brand standard guidelines to ensure proper standards are met

• Quality assurance assessment

• Interim inspector-oversee housekeeping one day a week; inspect rooms, ensure housekeepers have what they need to clean rooms to Hilton brand standards, turn rooms in system, file housekeeping paperwork

Hilton Garden Inn Daphne, AL/Mobile, AL

Room Attendant/ Inspector December 2013-August 2018

Daily task included but not limited to cleaning rooms, bathrooms and public spaces.

• Associate of the quarter

• Promoted to inspector

• Cleaned rooms to brand and company standards

• Inspected to ensure rooms were clean, neat and needed collateral was in place.

• Conduct site tours of facility including meeting space, guest rooms, and other guest spaces

Special Skills

Microsoft Office Suite • Business Communication • Desire to learn and be trained • Flexibility • Team Oriented • Self Supervising •

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