Linda Diaz

ad2ym2@r.postjobfree.com 956-***-**** Monte Alto, TX 78538

Summary

One's purpose in life is to grow, learn, and contribute a skillset to society. By employing great work ethic and character, the functionality and overall success of a business will flow correctly.

As a disciplined individual with drive towards progression, I have diligently pursued the occupations I’ve had, with the purpose of learning and elevating to a higher position. Through my years of experience, I have learned the skills necessary to make a company and/or business grow net profit, expand clientele, and elevate the quality of goods and services.

Skills

●Service prioritization

●Fluent in Spanish and English

●Microsoft Office Specialist

●Connect/Network with customers

●Time-Management and Organization

●Great Social and Communication Skills

●Punctual, Organized, Responsible

●Positive and Outgoing to create a great ambiance with employees and customers

●Ensures all guidelines and directives are followed correctly and in time.

Experience

La Herradura Pharr, TX

Supervisor, Manager

08/2023 - 01/2024

Casa Madre Mcallen, TX

Waittress, Hostess

03/2022 - 07/2023

Valentina’s Patio and Bar Pharr, TX

Hostess

01/2022 - 02/2022

●Trained employees on additional job positions to maintain coverage of roles.

●Assigned tasks to associates to fit skill levels and maximize team performance.

●Resolved customer complaints and adjusted policies to meet changing needs.

●Received guests with smile and accommodated seating.

●Made sure the presentation and quality of each dish was a priority.

●Served clients with precise attention. Customer service was given with utmost detail.

●Greeted guests and answered phone inquiries to schedule and confirm reservations, and respond to service questions.

●Scheduled reservations and notified servers and managers of large groups to prepare in advance.

●Developed long-term relationships with customers to increase opportunities for repeat business.

Bella Mia Restaurant McAllen, TX

Waitress

11/2021 - 01/2022

●Greeted customers, answered questions and recommended specials to increase profits.

●Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

●Implemented sanitary food handling, holding and service protocols.

●Provided exceptional service to high volume of daily customers.

La Herradura Edinburg, TX

Waitress, Supervisor, Manager

05/2018 - 11/2021

●Oversaw and directed tasks of the team.

●Delegated responsibilities and created goals for the staff.

●Provided excellent customer service, especially in busy hours.

Education and Training

South Texas College Mcallen, TX

Associate of Arts in Interdisciplinary Studies

05/2018

Economedes High School Edinburg, TX

High School Diploma

05/2018

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