ARMAND DIOUF

Dallas, Georgia • ad2yl6@r.postjobfree.com

SALES MARKETING CONSULTANT AND COURT INTERPRETER

Project Coordinator• Telecom Solutions Expert • Outsourcing Manager Meticulous Project Management Multilingual Communication • Courtroom Interpretation. Generated Revenue Growth •

Sales Training Program Manager• Strategic Marketing Consultant Customer Relationship Management • Team Leadership & Coaching •

Rank 3 Times Number 1 Sales Manager In The Country On Verizon Fios Fiber Optic WORK EXPERIENCE

Sosi; Atlanta, Georgia February 2021 - present

Court And Immigration Interpreter

• Expedited accurate sight translations of legal documents such as petitions, reports, notices, and plea agreements during interviews and hearings.

• Preserved speaker's original tone and emotional level while managing delivery speed and length of statements to ensure accurate representation.

• Provided interpreting services for government representatives and individuals with low English proficiency.

• Delivered interpretations from English to targeted languages during court proceedings.

• Mastered sight translation by proficiently reading foreign documents aloud on request.

• Conducted quality checks on translated documents to ensure accuracy in all outputs.

• Adapted quickly to perform additional tasks as needed, showing versatility in role. Equantall; Montréal March 2020 - March 2023

Consultant Management

• Streamlined Equantall's performance by meticulously analyzing strategic and operational business issues.

• Conceptualized and implemented value-adding strategies for business growth enhancement.

• Boosted departmental performances by revitalizing processes through detailed analysis.

• Mobilized reports to project management, enhancing communication efficiency notably.

• Implemented problem-solving strategies to bolster the company's overall health. FreedomQuest Outreach; Atlanta, Georgia January 2019 - January 2021 Project Manager

• Oversaw all aspects related to on-site field personnel management to ensure safety standards were met while maintaining quality production.

• Defined project deliverables by collaborating with clients, engineers, and architects to estimate necessary resources and labor.

• Rectified information gaps and deviations in collaboration with operations; resolved major deviations post-validation.

• Negotiated beneficial deals with vendors, contractors, and key subcontractors.

• Managed a comprehensive quote log encompassing closed, open, and lost orders.

• Implemented systems for efficient upkeep of tools, vehicles, and equipment.

• Led operations from initiation to completion ensuring job efficiency.

• Undertook additional responsibilities as proactively assigned tasks. New Frontier Group; Atlanta, Georgia May 2018 - January 2019 Marketing Manager

• Delivered comprehensive, personalized solutions to consumer telecom needs with a specialization in AT&T fiber optic services and wireless requirements.

• Supervised retail operations and sales strategies for major telecom providers including AT&T, Verizon, and Sprint, managing all strategic aspects.

• Compiled reports on sales success, customer interest, and marketing strategy execution.

• Optimized in-store tech management, proficiently handling My Ship and POS systems.

• Led a sales team through the sales cycle ensuring peak performance. Florida Business Consulting; Miami, Florida February 2016 - March 2018 Sales Manager Nd Trainer

• Directed outsourcing of South Florida operations for COMCAST B2B, boosting efficiency.

• Initiated extensive cross-training programs, transitioning experienced account managers into leadership roles, promoting professional development within the firm.

• Strategically hired and trained new account managers, building a high-performing, dedicated team for COMCAST's business-to-business operations.

• Actively joined client meetings, supporting reports and engaging in prospect talks.

• Leveraged corporate resources when necessary to enhance business operations.

• Launched extensive workshops and campaigns that inspired management skills. Diouf Consulting Group; San Jose, California April 2013 - Jan 2016 Director Of Operations

• ● Mastered client follow-ups, maintaining a 100% customer satisfaction rate.

• Cultivated a team of AT&T U-VERSE managers for residential/B2B via recruitment/training.

• Delivered outstanding service through detailed product information to potential clients.

• Crafted persuasive sales pitches, fueling business expansion from prospective clients.

• Launched effective marketing campaigns to attract new clients and retain current ones.

• Directed daily operations, decision-making, and efficient management of all staff.

• ● Conducted weekly strategy meetings that increased the team's sales victories.

• Compiled insightful weekly/monthly sales reports through data analysis.

• Managed payrolls, led workshops and campaign meetings in the Bay Area. Elite Business Consulting; Providence, Rhode Island June 2011 - March 2013 Head Of Sales

• Leveraged planning to boost company's sales territory by 35% in under a year.

• Outperformed peers with three consecutive #1 national rankings individually and as a team.

• Instituted advanced training for sales team to guarantee superior transaction quality.

• Directed successful team in efficient sales of Verizon FIOS fiber optic products.

• Managed payrolls and successfully organized campaigns, meetings, and workshops.

• Orchestrated business trips that drove significant increases in sales revenue.

• Boosted recruitment via thorough initial and subsequent interviews. Verizon Fios; Providence, Rhode Island January 2009 - May 2011 Sales Consultant

• Conducted follow-up interviews to identify promising candidates for vital positions.

• Directed a top team of door-to-door reps selling Verizon Fios fiber optic services.

• ● Spearheaded Verizon Fios sales across New England and Pennsylvania, consistently.

• Empowered sales reps with training, advancing them to account manager roles. Groupe Expert International; Dakar Feb 2005 - March 2009 Marketing Consultant

• Implemented innovative systems into existing operations, propelling productivity.

• Mastered custom training for managers to strengthen problem-solving abilities.

• Analyzed and resolved firm's challenges, optimizing operational efficiency.

• Innovated and successfully executed new procedures, driving company growth.

• Orchestrated strategic workshops fostering robust strategy development. Aspi; Dakar Feb 2003 - January 2020

Interpret And Translator

• Diligently transformed over 1,000 important documents annually through meticulous French to English translations for multiple international companies.

• Orchestrated enriching tourism experiences in Senegal and Sub-Saharan Africa. EDUCATION

Cheikh Anta Diop University

Bachelors, Marketing and Communication

Cheikh Anta Diop University

Masters, Foreign Languages and Tourism

TECHNOLOGIES

Network Cables, Google Workspace, SharePoint, Mobile Devices, Printers, Microsoft Project, POS Terminals, Salesforce, Tableau, Oracle, SAP, Point of Sale Systems, Wireless Access Points,

Contact this candidate