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Data Entry Customer Service

Location:
McAllen, TX
Salary:
18.00/hr
Posted:
January 21, 2024

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Resume:

ERIC T DAVIS

**** ******** *** #***

MCALLEN, TX 78501

956-***-****

ad2yk9@r.postjobfree.com

Career Objectives

I am seeking office/administrative employment where I may apply my skills and gain more experience working in an office environment.

Summary of Qualifications

Very good customer service and communication skills. Strong background in sales and management with understanding of Windows and Microsoft Office. Ability to visualize, fabricate, and install runs of conduit, flex conduit, and cable tray without pre-written plans.

Work History

IHOP, Edinburg, Texas

Assistant Manager November 28, 2015-Present

Supervising FOH and BOH staff and ensuring all assigned duties are carried out. Table touching and ensuring all guests have a delicious meal with and enjoyable experience. Scheduling and placing truck order. Complying with all shift change policies and dropping deposits at the bank. Corresponding with the corporate office through phone calls, email, and fax. Keeping all employee records and permits up to date and in order. Ensuring that general housekeeping, restocking, building maintenance and rotation of product are done. Artisan Delights Catering

Owner/ Operator February 1, 2015-Present

Catering to events on a contractual basis (food, pastries and bar service), inventory control, bookkeeping, generating sales and seeking marketing opportunities, delivery, setup, temperature control and ensuring adherence to food safety laws, service, entertainment, clean up and waste management, presentation and contracting helpers as needed.

Wing Stop, Mission, Texas

Assistant Manager October 27, 2014-February 1, 2015 Take food orders, accommodate customer, keep patrons entertained, cashier duties, hosting, food preparation, and also keeping restaurant neat and orderly. Scheduled employees for the shift that they needed to work. Counted the cash registers before and after shift, ran the bank deposit to the bank. Handled the inventory for the restaurant, cover shifts as needed, and perform any and all duties required to successfully run shifts. PF Chang, McAllen, Texas

Server September 13, 2014-October 27, 2015

Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect payments from customers. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Prepare checks that itemize and total meal costs and sales taxes. Take orders from patrons for food or beverages. Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Present menus to patrons and answer questions about menu items, making recommendations upon request.

XRX Business Consultant, Texas

Shipping and Receiving Manager July 17, 2013-October 27, 2014 Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy. Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes. Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.

Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications. Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter. Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials. Deliver or route materials to departments using hand truck, conveyor, or sorting bins.

Applebee’s, Mcallen, Texas

Bartender/ Expo/ Server Trainer July 21, 2013-July 26, 2014 Prepare alcoholic and non-alcoholic beverages for patrons, take food orders, maintain bar log, label and rotate stock and responsible for cash drawer. As expo, oversee a kitchen crew of up to six line cooks, three prep cooks and one dish machine operator. Must keep track of ticket time, presentation of entrees, food temperatures, storage and holding temperatures, date labels, calling for food runners, labor hours, station and uniform cleanliness, and sanitation water. MMR Group, Inc., Baton Rouge, Louisiana

Class B apprentice electrician February 26, 2013 - June 13, 2013 Assist journeymen in fabrication and installation of runs of conduit, support, and cable tray with or without plans or blue prints, termination of wire, and setup and tear down of fabrication area at the beginning and end of daily shift. Olive Garden Italian Restaurant, MCALLEN, Texas

Certified Server Trainer October 18, 2010 - May 08, 2012 Ensure that patrons enjoy a genuine Italian dining experience in a family-style atmosphere, enjoying quality Italian cuisine, the best service possible and leave with a desire to return. Duties encompass standard wait staff protocol, as well as adhering to TABC rules and regulations and, as a trainer, I take part in the training of new servers as well as oversee the ongoing development of active members of our server team. Food Bank of San Antonio, San Antonio, Texas

Fork lift operator January 27, 2010 - September 21, 2010 Handled the inventory, product control, shipping and receiving, and recovery. Used the forklift to move the pallets of product into and out of the warehouse.

IHOP, Weslaco, Texas,

Manager/Waiter May 15, 2007 – March 13 2009

Take food orders, accommodate customer, keep patrons entertained, cashier duties, hosting, food preparation, and also keeping restaurant neat and orderly. Scheduled employees for the shift that they needed to work. Counted the cash registers before and after shift, ran the bank deposit to the bank. Handled the inventory for the restaurant

Hernandez Jewelry, Weslaco, Texas,

Manager June I0, 1997-May 08, 2007

Would sell jewelry to customers, displayed the items. Collect payments from customers for items that were financed, data entered the information in the computer. Clean and polish metal items and jewelry pieces, using jewelers' tools, polishing wheels, and chemical baths. Education

South Texas College, Weslaco, Texas

2 years college, technical or vocational school

Major: Culinary Arts GPA: 3.0

Weslaco High School, Weslaco, Texas High School Diploma/GED Occupational License or Certification

Man Lift Certification

Expires: Feb01, 2014 Expires: Dec 12, 2017

MMR Group, Inc., Texas

12 Basic Plus Certification

Alliance Safety Council

Transportational Workers Identification Credential Registration U.S. Government Computer Skills Typing Speed: 50 Words Per Minute

• Apple or Macintosh Computers

• Data Entry Terminal (PDT, Mainframe Terminal, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc) Additional Computer Skills:

Micro computer application course.

Language Skills

English - Excellent ( Read Write Speak ) Spanish - Excellent ( Read Write Speak ) Driver's License

Class C - Standard Driver's License



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