March **, ****

Dear Hiring Manager,

I am forwarding my resume to you to be considered for a position within your organization. My employment background is diverse and included functioning as a Recruiter, Staffing Manager, Corporate Secretary for many years; or working as a member of the Labor Coordination/HR team at NSA, a global Asian food corporation in Human Resources & Worker’s Compensation Administration (2012). However, I began my career in human resources in 1983, while raising my three daughters and pursuing my educational goals. Recent experience includes employment via the County of Riverside, California in Economic Development, Employment Development, the Office on Aging; and Temecula Wellness & Recovery (Older Adults), under the Riverside University Health System (RUHS).

My background includes corporate startups, human resources management, citywide recruiting, testing,

DDI designed, interviewing and assessment with Mattel Inc. Additional responsibilities included overseeing or participating in processing of employee payroll, production scheduling, employee benefits, design & implementation of OSHA health/safety training programs; and Workers Compensation programs. In addition, received Total Quality Management and Team Training, in a production plant environment. Experienced in diverse business practices, human resources/office management, enterprise risk management, managerial accounting, HR consulting and strategic planning (Mattel & Premier Business Services, Inc.). Familiar with state and federal compliance laws, Worker’s Compensation - Injury Claims Administration and Best Practices in Human Resources.

As an OSHA Certified Safety Committee Member, my responsibilities included OSHA and accident reporting, investigations, documentation, and implementation of supervisor/employee protocol. Provided input for policy revisions and the company’s Injury Illness Prevention Plan (IIPP) ongoing, while employed at NSA. Experience in State and Federal safety regulations and/or best practices of worker’s compensation claims management (production), monthly and quarterly insurance assessment meetings; and injury/safety program compliance. Worked with local Occupational Medical Providers to establish, coordinate and enhance the NSA employee’s Early Return to Work Programs with Concentra in Ontario and Rancho Cucamonga, California, the investigation processes and the promptness and accuracy in filing of injury reports and claims (from start to finish). This involved ongoing phone conversations, meeting with Occupational Medical Providers (Physicians, Physical Therapists, Ortho-Surgeons and staff), to determine the best plan of action for the employees, the company and the insurance carriers in accordance with State and Federal laws.

My educational background includes a recent Master of Arts Degree in Organizational Management, with a Health Care Administration specialization from Ashford University in San Diego, CA (11/2013), Bachelor of Science Degree in Organizational Leadership and Management from Biola University’s, BOLD Program (12/2000). Other coursework includes Allied Health and General Education at Rio Hondo College in Whittier, CA and General Education at Mt. San Antonio College, in Walnut, CA.

I would appreciate the opportunity to meet with you and discuss my professional background in person. I have attached a “long version” of my resume for your review. Thank you for your time and consideration.

Sincerely,

Christina A. Limpus

951-***-****

Resume of Christina A Limpus. 951-***-****. ad2yhq@r.postjobfree.com.

Career Summary

Human Resources Professional with over 20 years of experience seeks an employment opportunity in the areas of human resources recruiting, onboarding, training, mentoring and change management; in addition to consulting and organizational management. Other areas of proficiency included healthcare/safety/workers compensation, and office management. Interested in an administrative support role that would allow me to utilize my diverse career and educational experience. (Master of Arts in Management and Bachelor of Science in Organizational Leadership, undergraduate experience in healthcare).

Experience

Demonstrated ability in handling increased responsibility while performing as an HR generalist, staffing and recruitment, in an office manager capacity. Experienced in corporate recruiting, testing, interviewing, on boarding/orientation; policy revisions and implementing change management. Served in various administrative support functions (office manager and assistant to plant manager at Mattel, Ontario), and as a liaison between senior management, human resources and employees. Successful track record of improving various company/employee or community relations programs (Premier and NSA), managing attrition, in addition to increasing operational effectiveness in the areas of Worker’s Compensation and Claims Administration (company compliance increased by 68% and 86% in two years). Successfully served as an HR analyst, making cost-effective recommendations in which to achieve goals (Mattel, Premier, and NSA). In addition, I have been an active team player who contributed to the achievement of numerous company objectives, activities, revising policies/procedures or assisting in corporate production goals. Adhere to all State, Federal laws and utilize Best Practices in HR.

County of Riverside, CA Department on Aging (OOA) – May 14, 2015, to September 1, 2022 – SCSEP Program Participant Assignments in Riverside and Temecula, CA: Riverside included working at the OOA, EDA-Planning Analyst at Riverside County Economic Development department for the WIOA Youth Program. Under Manager Gloria Perez, oversaw the Procurement & Bidding (RFPs), for educational entities to be granted million dollar awards, contract negotiation ongoing with County Council and competing organizations, created and delivered presentations to local school districts to explain the Youth Programs that train and assist “At-Risk” youth, up to Awards and Youth Graduation Ceremonies; Workforce Development Department, assisted staff with running two offices and clients with registration into classes, CAL-JOBS applications and questions, via heavy phones and online customer service. Scheduling and setting up for training or other events. Temecula Wellness/Recovery for Older Adults: Was trained, certified for Office Assistant - OA II, (Elmer System & Peer Support Specialist) to run the Behavioral Health Center that assisted Seniors, Vets, Families, with obtaining treatment for various behavioral health issues. Performed client intakes/assessments, under the direction of Supervisor Ida Bach, assisted the Psychiatrist, Clinical Therapists, and Social Workers, RN’s and other staff, with the scheduling/coding and medical appointments. Collected and processed insurance documents/information. Handled heavy phones, screening, and inquiries, ordered supplies, maintained client information and files, oversaw and assisted with Client Christmas gift distributions, and ran the Mental Health Fair, or other activities, as required (2018-2022).

LCS, Construction Services, LLC – Corporate Secretary (2001 – 2014)

Served as the corporate secretary for a commercial construction services firm that managed large projects ($50,000.00 - $200,000,000.00 budgets), on a full or part time, consulting basis. The company oversaw projects based all over the U.S., in Georgia, Kentucky, Las Vegas, and Northern and Southern California. The company performed in a Senior Project Management and Engineering capacity. Projects included building large businesses, courthouses, churches, schools (Consulting firm is currently inactive due to the economy and government cutbacks). Performed research marketing and customer or employee relations.

Nongshim America, Inc. - Labor Coordination Department/Production HR (4/2010 – 7/2012)

Originally hired to assist the Labor Coordination Department and senior management with Production Human Resources functions, employee safety and compliance issues, safety training, interviewing; in addition to hiring, employee orientations, celebrations, awards and/or holiday ceremonies. The company OSHA certified me in 2010, at which point I reinstated their Safety Committee Meetings/Training. I ordered and redesigned new training for all levels of managers and employees; and updated the company Injury Illness & Prevention (IIPP) manual. Eventually, NSA had me design and/or oversee Safety Training for their managers, supervisors and employees; and manage all of their accident reporting, worker’s compensation and insurance claims, early return to work programs and participation in Worker’s Compensation Insurance Carrier meetings. We signed up for a new Medical Provider Network. Working closely with our Insurance Claims Adjusters we were able to improve OSHA/Safety compliance and decrease accident rates (68% improvement success in 2010, followed by an 86% improvement in 2011). Also participated in special research projects, analyzed problems, metrics, compiled reports, and other projects as required, for Martin Lizarraga, Senior Production Manager, & COO.

Tristan Rubber Molding, Inc. – Onsite Human Resources and Office Manager (2005-2006)

Under the direction of the owners, Christina and Peter Fritz, served as the onsite human resources manager in Canton, Ohio. Responsibilities included employee recruiting/screening/interviewing, conducting group presentations/tours, and on-boarding. Maintained production schedules, employee raises, terminations, safety adherence; and administered weekly payroll. Other duties included running the front office, employee records management, while acting as the administrative assistant to the Vice President. Occasional special projects.

United American Insurance, North Canton, Ohio – Insurance Agent/Unit Manager (2004-2005)

Responsible for selling Life and Health Insurance products to corporations and individuals. Involved inside and outside sales, customer service, correspondence and records management. Promoted to Unit Manager, due to sales, with increasing responsibility for the training and monitoring of the entire sales staff, under the direction of Don Saltis, Branch Manager, Canton, Ohio and Larry Walker, National Vice President, Texas.

Premier Business Services, LLC – Human Resources and Branch Manager (2001-2003)

Responsible for overseeing all staffing and human resources consulting for the branch operations at a staffing firm, located in Canton, Ohio. Duties included recruiting, hiring, training and managing staff, overseeing payroll functions, special events, unemployment and workers compensation, records management; and negotiating employment contracts with local businesses to screen employees (background and reference checks) for legal, medical/nursing, clerical or other blue-collar positions. Conducted weekly staff meetings and assigned appropriate tasks and recruitment strategies to office personnel. Participated in local job fairs, Society of Human Resources Professionals meetings, Jackson, Canton, and North Canton Chambers of Commerce member activities, in addition to attending University or Rotary Club functions, on behalf of the company. Responsible for Strategic Planning input and sales production reports on a monthly and annual basis. Performed business-to-business marketing and employee policies revisions for Stark County, Ohio businesses.

Mattel Operations, Inc., Ontario, CA – Human Resources Recruiter/Office Manager/Assistant to Plant Manager (1995-1997)

Responsible for city wide recruitment, testing, group and individual interviewing, screening of 800 employees during a new plant start-up for the Fisher Price line production facility in Ontario, CA. Conducted plant tours and provided company history and job information to job candidates. Oversaw and participated in the final employee screening and selection processes. Participated in multiple human resources functions: Total Quality Management (TQM) and team training, benefits, payroll, Social Committee; and employee reward’s functions, credit union applications and enforced employee safety. As Assistant to the Senior Plant Manager, Mr. Wayne Moore, was responsible for overseeing daily (global) production reports, employee records maintenance and compliance with state and federal laws and/or company regulations. Following the completion of employee recruiting efforts, I was promoted to the position of Office Manager, where I continued to serve as a liaison between Mr. Moore and all other departments and plant employees. My recruiting duties continued on an as needed basis. I participated in employee role-playing assessments and promotions, EE terminations, budget preparation and workers compensation which helped the company save millions of dollars. Other duties: Responsible for opening and closing the office daily, power point presentations and training sessions at the discretion of Mr. Moore. Assisted with the Mattel plant layoffs, following their financial decisions to manufacture overseas and in Mexico. I had the opportunity to visit and participate in various interviewing or other functions at Mattel Plants in Jakarta, Indonesia, Malaysia, and Hong Kong (while still under British rule).

Thomas Staffing, Rancho Cucamonga, CA – Temporary Recruiter for Mattel Operations, Inc., (1995)

Hired as a temporary recruiter, interviewer, screener, processor to utilize Mattel’s custom recruiting testing and training programs (DDI-Developmental Institute, Los Angeles and Pennsylvania.) Hired permanently by Mattel, Inc., to oversee the employee recruiting, screening, interviewing and hiring process; and training additional recruiters and trainers; which often required working 12-16 hour shifts and weekends during the plant start-up. Reported directly to Renee Martinez, Senior Recruiter and Account Manager (still friends to this day).

Transamerica Financial, Loss Recovery Division, Chino Hills CA – Assistant Branch Manager (1994-1995)

Under the direction of Frank Mercado Loss Recovery Division Manager, was responsible for reconciling delinquent accounts pertaining to real estate and personal property nationally. Negotiated payment schedules,

Short-sales, short pays, directed Sheriff’s activity and sales, in the US. Prepared reports, balanced ledgers, created correspondence, ran credit reports and skip traces, as required. Branch relocated out of the area.

County of San Bernardino, San Bernardino, CA – Temporary Secretary (1988-1988)

Assisted the City Manager’s Office (Mayor) for the City of Chino Hills prior to its incorporation, at the Chino, California location. Answered phones, prepared correspondence, re-organized the city library, maintained.

Geological, topographical reports, and compiled research. Assisted the city engineering departments as needed during a temporary assignment, following the birth of my youngest daughter.

Volt Information Sciences, Inc., Orange, CA – Administrative Assistant to Sid Richter, V. P. (1987-1988)

Administrative Assistant and Secretary to Sid Richter, Margie Cabanilla, and filled in for Mr. Bernard Shaw, the owner, and his family, as needed. Processed real estate contracts, (sent to Lumbleau Real Estate Licensing School by the company,) scheduled appointments, answered telephones, typed correspondence; and arranged travel as necessary. Additional corporate responsibilities included scheduling meetings, taking notes and preparing minutes, and planning corporate functions or events, in conjunction with the staff. Assisted with facilities maintenance issues at brand new facility, in Orange. Performed customer service/research, processed confidential mail and documents, in addition to successfully interfacing with all department managers and employees; until the birth of my youngest daughter and a companywide shower and send off.

County of Orange, Child Abuse Registry, Orange, California – Clerical Position, Intake (1987-1988)

Responsibilities included answering phones (300 + daily), researching and compiling statistical information for the Director of the Child Abuse Registry (Nathan) at the Orangewood Children’s Home in Orange, CA. Ran background checks and maintained confidential reporting logs, records, and case files. Oversaw the main reception and intake areas on the second floor, and assisted the psychologists and social workers with their duties, which enabled them to service children and families in a fast-paced and critical services work

environment.

Durimex, Inc., Orange California – Administrative Assistant to Owner, B. Durian & Staff (1986-1987)

Administrative Assistant & Secretary to the owner of an international import/export company.

Spires Restaurants, Inc., Buena Park, California – Administrative Assistant to V.P. of HR (1983-1984)

First personnel position as an Assistant to the Vice President of Human Resources for a large restaurant chain in southern California. Direct report: Stephen Daniels.

AT &T, Los Angeles, California – Customer Service/Operator (Temporary - 1983)

Security Pacific National Bank, San Jose Main Branch, San Jose, California - Teller/Trainer (1980-1981)

Security Pacific National Bank, Pasadena Main Branch, Pasadena, California – Teller (1978-1980)

Broadway Department Stores, Los Angeles, California – Secretary to Ms. Koagle, Senior Buyer (1976-1977)

Education

Master of Arts Degree in Organizational Management, Healthcare Administration Specialization, Ashford University – Forbes School of Business, San Diego, California (11/4/2013).

Bachelor of Science Degree in Organizational Leadership/Management – Biola University, BOLD Program, La Mirada, California (12/15/2000).

Rio Hondo Community College, Whittier, California – General Education, 60 + units completed.

Mount San Antonio College, Walnut, California – General Education. (Inducted into Phi Theta Kappa).

Cyprus Community College, Cyprus, California – J.T.P.A, Secretarial Science.

El Rancho Adult School, Pico Rivera, CA – GED Preparation & Testing (High Score)

St. Marianne’s Catholic School, Pico Rivera, California- Grades 1-8. (Courage & Leadership Award upon Graduation, Class President, Treasurer and Captain of the Drill Team – Awarded The Spirit Award).

Affiliations & Memberships

PHR in Ohio, PHR CA, in progress.

CAL- OSHA Safety Certification (8 & 10 hours, in 2010 & 2011), Rancho Cucamonga/Ontario, CA.

Peer Support Specialist (2019) RI International, in Perris, CA.

Phi Theta Kappa, International Honor Society (Top 6% Nationally) via Mount San Antonio College (Gill).

Vice President of the NNL Women’s Organization (2001-2002).

Member of the Stark County Human Resources Professionals, in Ohio (2002-2003).

Member of the North Canton, Canton, & Jackson Chambers of Commerce (Premier Business Services).

Founded Mattel Ontario, On-Site Social Committee, 1996 (under Gill). Company event planning & more.

Jump-started and reinstated the Nongshim (NSA) Safety Committee in 2010 – 2012 (Corporate training).

Certification/trained in Total Quality Mgt. (TQM), Team Training & Testing & Recruitment Strategies by Developmental Institute Recruitment & Interviewing Training (Mattel) - DDI, (Los Angeles & Pennsylvania).

Skills

HR Recruiting, Interviewing, Screening, Onboarding & Training. Business Management/Consulting, HR Policy Analysis, Development & Implementation. Strategic/Budgetary Planning, Medical & Legal Terminology, Group Assessment/Role Playing Skills, Team Ethics, Total Quality Management (TQM), Benefits and Worker’s Comp Administration, Life & Health Insurance License (Ohio), Excellent Written Communication Skills, Business Law, Human Resources Law, Risk Management Skills, Strong Recruitment Skills (via DDI), Team Building and Assessment Strategies, Quality Control/Production, Healthcare and Workers Compensation Insurance Claims Management, Employee Training/Mentoring, Retention & Development Skills, Enterprise Risk Management, CAL-OSHA Certification, Managerial Assessment & Development, Business-to-Business Marketing and HR Consulting, Change Management, Employee Relations & Organizational Psychology, Benefits. Knowledge of current State & Federal Employment Law. Computer literacy in MS Word/Windows/Excel, & Power-Point Presentation, Training Design/Implementation. ELMR System.

Volunteerism

Senior client gift planning & distribution, Mental Health Fairs, Jury Duty, California Elections; Riverside County, CA.

References of Christina A. Limpus

1.SCSEP/County of Riverside, now under SER of California. Brittany Armstrong, 559-***-****,

Email: ad2yhq@r.postjobfree.com

2.Stacie Catlin, County of Riverside, CA, Office on Aging & Disability. 951-***-**** (Main), E-mail: ad2yhq@r.postjobfree.com.

3.Sandra Sisco – 909-***-****, ad2yhq@r.postjobfree.com, 15053 Avenida Del Rio, Chino Hills, CA 91709. (Sandra and I became acquainted while collaborating on various Leadership training & ETP (State of CA) funded training that I had scheduled at Nongshim America Inc.

4.Shane Glisson – 909-***-****, ad2yhq@r.postjobfree.com, 4061 Adams Street, Riverside, CA 92504. (Shane was a former employee of mine at Nongshim America, Inc. in Rancho Cucamonga, CA who can verify the complex work environment and my good work ethics in Human Resources).

5.Edward Limpus – 818-***-****, ad2yhq@r.postjobfree.com, PO Box 83101, Los Angeles, CA 90083 (Owner and President of LCS Construction Services, LLC). Alternate phone, 661-***-****.

6.Joanne Perez – 909-***-****, ad2yhq@r.postjobfree.com, 16429 Windcrest Drive, Fontana, CA 92337. (Personal friend for 40 years, raised our families together).

7.Christine (French) Schatzinger – 330-***-**** or 330-***-**** (Former co-worker and manager of a sister Premier Business Services Branch in the State of Ohio).

8.Brian Ouellette, Admissions & Educational Advisor – 800-***-****, Ashford University, 8620 Spectrum Center Boulevard, San Diego, CA 92123 (extension campus). (Brian was my initial contact with Ashford University’s Forbes School of Business who became my educational champion and advisor from 2009-2013).

Other sir-names used include: “Gill” and “Flores” or “Christina Delgadillo” maiden name. Additional References available upon request

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