Sales side negotiation, business expansion

KENDI MILTON

***** * ***** **** ********, UT ****5 H: 801-***-**** ***************@*****.***

SUMMARY

SKILLS

● Business Expansion Relationship Selling

● Customer Service Driven

● Interpersonal & Intrapersonal Expertise

● Perseverant

● Sales Side Negotiation / Closing

● Self Motivated

● Team Leader

● Strategy Based Communicator

● Networking Guru

● Determined

● Coach & train team members

● Conduct individual performance reports

● Create daily scheduled meetings to determine effective and strategic marketing plans for our team

● Work with my direct reports strategizing, creating a plan for progress, and implementing a results driven plan

06/2019 to Current Owner (Mouthy Mom Apparel)

Self Employed Millcreek, UT

● Created two e-commerce businesses and brands. Directed every aspect of all business initiatives.

05/2017 to 05/2019 Director of Sales & Marketing

Innovative Companies Salt Lake City, UT

● Mentored, managed and trained over 90 manufacturers' reps

● Increased manufacturer reps by 50%, territory size by 40% and increased overall sales

$2,000,000 in under 2 years.

● Expanded national accounts cold calling both on the phone and through nationwide onsite visits resulting in a $1,000,000 increase in sales in a single year

● Executed a company wide website and product rebrand while simultaneously launching 10+ new product SKU's, designs, product tools and trainings

● Developed and implemented sales strategies and tools to promote and create professional sales presentations communicating product advantages and comparisons

● Created and delivered onsite sales presentations demonstrating value through cost Self motivated, passionate, natural born leader with a decade of proven success as a sales executive. With a shell of a chameleon, I understand and can easily find a way to relate to others by intuitive listening and selflessness. I combine relationship based selling with sales training tactics to do what is necessary to better understand the customer and their needs. EXPERIENCE

03/2020 - 03/2023

CHG Healthcare; Locum Tenens Division - Midvale, UT

● Excelled in learning my specialty to utilize my sales experience to effectively run a book of business as a sales consultant (physician and client rep responsibilities) while learning team leadership expectations, reporting and building relationships

● Was involved in being a leader of a new division within the company and under my leadership my specialty was able to do over a million dollars more than any other specialty reduction, ROI and customer satisfaction

● Capitalized on industry changes to lead the industry in innovative, high end products to create opportunities to increase and maximize company revenues while expanding customer base

05/2015 to 05/2017 Vice President of Sales & Marketing Companion Corporation Cottonwood Heights, UT

● Created procedures for interdepartmental communication and new customer upsell options

● Managed national sales staff of 15+ reps.

● Increased customer business by maintaining relationships with high profile clients and managing service issues.

● Met with software sales managers and inside reps on a weekly basis to discuss wins, objections and trained on upselling other products and services.

● Worked closely with sales managers, using knowledgeable communication skills and customer relations expertise to close deals with subscription based clients.

● Increased business development by cultivating strong client relationships and executing benefit-oriented sales presentations to new potential prospects.

● Salesforce Administrator

● Promoted software services, competitive advantages of unique features, and product ad-ons. Completed online and onsite presentations, training and trade shows.

● Evaluated employee progress by identifying areas where additional training and further product knowledge could increase and upsell new clientele.

● Cultivated strong professional relationships with potential clients and key industry leaders to gain product and company recognition creating new and long-term business.

● Designed presentation materials for sales, customer relations, and management purposes.

● Grew revenue opportunities by developing sales strategies based on industry trends and competitor analysis.

12/2010 to 03/2015 Vice President of Sales

Dermapen USA Millcreek, UT

● Recruited, interviewed, and hired regional sales reps across the US gaining industry experience and expanding market reach.

● Negotiated affiliate contracts while conducting onsite training with their established customer base increasing rep knowledge and sales.

● Expanded sales team by 75% in under two years while simultaneously covering my own personal territory and managing inside sales.

● Implemented sales strategies and training monthly, quarterly, and yearly to ensure sales were in line to increase an average of 35% each year.

● Held bi-weekly meetings with each individual regional rep to discuss one-on-one, resolve issues and provide necessary solutions while evaluating field objections.

● Mentored internal sales staff to help define and eliminate sales objectives for leads sent out to our field representatives.

● Facilitated successful sales outcomes by holding quarterly performance evaluations and assessed team members' strengths/weaknesses to establish improvement strategies.

● Conducted research and marketing trends to open new markets and analyzed "like" customer habits, trends and competitor activity in the markets.

● Formalized sales process and enhanced operations to enhance new customer acquisition.

● Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.

EDUCATION AND TRAINING

Bachelor of Arts: Design, Textiles & Apparel, Business Management University of Northern Iowa Cedar Falls, IA

VOLUNTEER AND CHARITY

Volunteer Youth Coach (T-Ball, Soccer, Basketball) Millcreek, UT

Millcreek Recreation Center (2017-2019)

Volunteer Teacher: Pre-K

Millcreek, UT

Montessori School of Salt Lake (2019-2020)

Co-Founder (Charity Golf Tournament)

Salt Lake City, UT

Hot Shot Charity Golf Tournament (2017-Present)

● Annual golf tournament raising money to donate to a LOCAL charity of our choice.

● Average increase in charitable donation dollars of 40% from year to year.

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