San Francisco, CA ***** 803-***-**** ad2yhc@r.postjobfree.com

RACHEL MARTIN

PROFESSIONAL SUMMARY

Licensed Phlebotomist and CCMA well versed in venipuncture, capillary puncture and easing patient anxieties while hitting veins on the first attempt. Detail-oriented and committed to maintaining highest quality control and patient care standards. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS

·BLS certified/First Aid training

·HIPAA/OSHA guidelines

·Knowledge of EHR/EMR

·CPT, ICD-10, HCPCS coding

·Insurance terminology: HMO/PPO & government programs

·Vitals

·Dermal/venipuncture

·Medical charting/records

·Medical terminology

·Injections (IM, ID, SC)

·Urinalysis

·Snellen charts

·Minor office surgery/medical asepsis

·Sterilization (autoclave)

·Pap tray set-up

·Knowledge of glucometers

·Pediatric exams (head circumference, height/weight, length)

·CLIA waived testing

·Basic ambulatory instructions

·Patient Flow Management

·Wound care/bandaging

·Infection control measures

·Evacuation collection tubes, additives, and order of draw

·Routine venipuncture procedure with WIS, ETS, and syringe methods

·Needles, needle safety, and needle adapters

·Transport and processing of blood and non-blood specimens

·Holter Monitor

·Performance and interpretation of 12-Lead EKG

·Identify and troubleshoot the different kinds of artifact

·Identify and interpret a variety of rhythms

·Basic medical billing

·Basic typing/data entry and computer skills

·Infection Control

·Flexible and Adaptable

WORK HISTORY

PHLEBOTOMY PRACTICAL TRAINING 10/2023 to 11/2023

Contra Costa Community Outreach Clinic and Laboratory

·Greeted/identified patients; Labeled tubes; Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles; Assembled tourniquets, needles, and blood collection devices to prepare work trays

MEDICAL ASSISTING EXTERNSHIP 10/2023 to 11/2023

Bay Area Foot Care

·Greeted/Roomed patients; Performed vitals; Educated patients on after care; Observed procedures; Prepped for next day schedules; Stocked/Cleaned exam rooms; Assisted patient positioning; Performed injections; Knowledge of workers compensation; Transported patients to vehicle after procedures; Verified insurance; Covid testing; Set up trays; Wound care; Diabetic foot care; Prepped in office procedures

FRONT DESK RECEPTIONIST 12/2022 to 04/2023

Athens Chiropractic

·Controlled the flow of traffic in and out of the office; Setting appointments for existing and new patients; Used a card based filing system that requires strong alphabetizing skills; Answered multiple phone calls at a time; Processed payments for check out and helping patients understand insurance benefits; Opened/closed processes for shift change.

ASSISTANT MANAGER 05/2021 to 02/2022

Dollar General

·Created a weekly schedule; Strategized flow of freight on to the sales floor; Completed weekly performance data tracking sheets and other office paperwork; Assisted in recruiting, hiring, training, and coaching to develop top work employees; Assisted store manager with daily operations of the store and assumed responsibility for the store in absence of manager; Responsible for all customer relations issues or employee questions and concerns.

CAREGIVER 04/2018 to 03/2020

Caring Hearts Companions

·Responsible for the daily living tasks such as feeding, changing of diaper/clothes, bathing for special needs client; Provided transportation for client to or from workshop and doctors' appointments; Medicine reminders; Cleaning of clients area in the home.

KEY HOLDER 04/2016 to 10/2017

Dollar General

·Demonstrated customer service, multitasking, and time management skills on a daily basis; Held responsible for customer complaints, returns, and system errors on registers.

EDUCATION

Contra Costa Medical Career College, Antioch, CA

Medical Assisting with Phlebotomy Certificate EKG/ECG Technician Certificate, 11/2023

North Western High School, Rock Hill, SC

High School Diploma, 07/2012

RELEVANT EXPERIENCE

·10/23/23, 11/23/23, Bay Area Foot Care, Concord, CA, Medical Assisting Externship, Greeted/Roomed patients, Performed vitals, Educated patients on after care, Observed procedures, Prepped for next day schedules, Stocked/Cleaned exam rooms, Assisted patient positioning, Performed injections, Knowledge of workers compensation, Transported patients to vehicle after procedures, Verified insurance, Covid testing, Set up trays, Wound care, Diabetic foot care, Prepped in office procedures

·11/13/23, 11/23/23, Contra Costa Community Outreach Clinic and Laboratory, Antioch, CA, Phlebotomy Practical Training, Greeted/identified patients, Labeled tubes, Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles, Assembled tourniquets, needles, and blood collection devices to prepare work trays

CERTIFICATIONS

·Phlebotomy CPT 1 [CPT-02381115] [California Department of Public health] - Expires 12/27/2025

·Phlebotomy CPT 1 [National Healthcare Association] - Expires 12/09/2025

·Certified Medical Assistant [National Healthcare Association] - Expires 12/20/2025

·Certified Medical Billing and Coding Specialist [National Healthcare Association] - Expires 01/05/2026

REFERENCES

Mindi Guarino, CMA

Director of Career Services

Contra Costa Medical Career College

925-***-****

ad2yhc@r.postjobfree.com

Shelby Henriques, CCMA

Medical Instructor Career Services Coordinator

Contra Costa Medical Career College

925-***-****

ad2yhc@r.postjobfree.com

Dawn Afflerbach

Career Services Coordinator

Contra Costa Medical Career College

925-***-****

ad2yhc@r.postjobfree.com

Bob Bravo

Phlebotomy and EKG Instructor

Contra Costa Medical Career College

925-***-****

ad2yhc@r.postjobfree.com

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