● Emilia Hernandez

**** ********* **. ******* ** 92220

Contact 626-***-***** Email: ad2yg4@r.postjobfree.com OBJECTIVE

To obtain a position in a solid and stable company, in order to utilize my work experience and skills to my advantage for future career advancements and growth.

SKILLS AND ABILITIES

● Bilingual – Spanish * Resourceful problem solver

● Strong sense of responsibility * Committed to completing a job

● Cheerful outlook, positive attitude * Able to meet deadlines

● Dependable and hardworking * Able to work well unsupervised

● Remain calm under pressure and with *

Difficult customers

EXPERIENCE

ASM

Jennifer's Party Supplies La Puente 2017- 2022

Customer Service, Assist customer, Inventory, Open and closing procedures, Taking customers orders, schedule deliveries and pickups. assist with deliveries and pickups of merchandise. Set up Party rentals. Noritz America Tankless Water Heaters

Fountain Valley 2016-2019

Customer Care/ Technical Support

At Noritz America I was a technical support Agent and homeowner liaison. My responsibilities as an over the phone technical support agent helped assist both homeowners and professionals with technical questions they had on their tankless hot water heater where I was able to use my customer service skills and data entry skills to enter their information to CRM software and excel for warranty purposes. Guiding homeowners through standard troubleshooting steps and paring them with professionally trained plumbers in their area for more complex tasks. In addition, I offered technical support to plumbers in the field ranging from product selection to repair.

Jennifer's Party Supplies La Puente 2016- 2017

Sales associate/ Florist

Provide Customer service, assist customers, take inventory, Place orders, and handle any customer complaints. Taking phone orders, Open and closing procedures, promoted weekly specials.

THE CHILDREN’S PLACE Arcadia 2013-2016

Team Lead/Management

Provide Customer service by greeting and assisting customers, and responding to customer’s inquiries and complaints, took inventory and stock and reordered when inventory drops to a specified level; set schedules and breaks, operated cash registers, handled transactions and returns, opened and closed store, deposited money in the bank. NEW YORK & COMPANY Arcadia, CA 2014-2015

Sales associate, Customer Service, placing orders, placing phone orders, Greeted customers entering establishment and ascertained their wants and needs, directed customers to merchandise, operated cash register, stock shelves, inventory, shipment, floorset. EDGEWOOD ACADEMY

Classroom Aide

Assisted in the supervision of children in the classroom, instructed and monitored students in the use and care of equipment and materials to prevent injuries and damage, cleaned and organized the classroom. PREMIER HEALTHCARE SERVICES Culver City, CA

Special needs Caregiver 2013-2015

Childcare, cooking, cleaning, marketing, planning and budgeting, maintained a safe play environment, sanitized toys, dressed and fed children, instructed children in health and personal habits, such as eating, resting, and toilet habits. EDUCATION

Bassett High School La Puente, CA

General Education –Diploma 06/2003

Contact this candidate