Frances Kostoff

Fort Lauderdale, FL

ad2yea@r.postjobfree.com

954-***-****

#readytowork

Work Experience

Head Concierge

Marriott International, Inc. - Fort Lauderdale, FL February 2011 to Present

Contact with guests and staff. Coordinate staff of 5 in all requests from guests. Dinner reservations. Car rental. Car and driver. Emergent medical facilities etc Vice President

One Stop - Fort Lauderdale, FL

April 2000 to June 2011

10 stores up to 50 employees. Kept track of payroll. Cash drawers in each store. Monthly reconciliation of over $300.000. Deposit hiring staff etc.

Education

Business school in Business

Morris harvey - Charleston, WV

May 1973 to November 1975

Associate in Business

Carleton College - Charleston, WV

July 1970 to June 1972

Skills

• Typing

• Computer Skills

• Cash Handling

• Front Desk

• Guest Services

• Event Planning

• Administrative Experience

• Marketing

• Property Management

• Marketing

• Office Management

• Payroll

• Accounts Receivable

• Personal Assistant Experience

Assessments

Customer Focus & Orientation — Highly Proficient

May 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Scheduling — Familiar

May 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Verbal Communication — Expert

May 2020

Speaking clearly, correctly, and concisely

Full results: Expert

Front Desk Agent (Hotel) — Proficient

May 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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