Customer Service Assistant Manager

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking Physician Liaison considered highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing brand awareness.

Team liaison

Clerical support

Strong verbal communication

Powerful negotiator

Extremely organized

Self-motivated

02/2018 - 11/2018

Assistant Manager

The Steakhouse of Starke - Starke, FL

Handled scheduling to ensure proper staffing for high-volume shifts and seasonal promotions. Addressed problems with customers to promote quick and successful resolution. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Supervised 15 employees to decrease process lags and boost productivity. Coordinated weekly conferences with store associates to communicate sales and customer service goals. Fostered client relations to acquire new accounts and increase revenue. Interacted with customers to determine needs and offer product or service solutions. Promoted business strategy by implementing improvements based on guest feedback. Monitored cash intake and deposit records to increase accuracy and reduce discrepancies. Resolved all issues professionally and in a timely manner. 04/2014 - 01/2018

Driver

Right Path non emergency Transport - Gainesville, FL Transported clients to their destination in a timely manner. Provided comfortable professional atmosphere at all times Stayed on duty until all clients were taken care of. 04/2014 - 01/2018

Driver

Right Path non emergency Transport - Gainesville, FL Transported clients to their destination in a timely manner. Provided comfortable professional atmosphere at all times *********@*****.***

EDUCATION

Stayed on duty until all clients were taken care of. 1975

High School Diploma

Alleghany High School - Sparta, NC

Graduated in Top 50% of Class

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