Chelsea A. Forbes

**** ******* **** *****. ********** GA 30052. 206-***-****/ 470-***-****

Objective

A highly motivated individual seeking a position in a call center based setting where I can use my customer service experience and communication skills to resolve, enhance, and transform the customer experience. Experience

Soma, Snellville, GA 2023-present Sales Lead/ Associate Manager/ Customer Service Prepared and displayed merchandise

Lead call campaigns for store and sales promotion

New employee on-boarding

Managed cash flow, daily deposits and closed register Key holder and store closure

Brighton, Snellville 2022-present. Retail Associate/ Customer Service Managed inventory

Customer service for in-store & telephone telephone customers Managed daily cash flow and closed registers

Key holder and store closure

Victoria Secret, Snellville 2021. Floor Sales Associate/ Customer service Assisted customers with inquiries

Handled cash and completed transaction

Monitored daily sale goals

Sally Beauty Loganville 2020. Sales Associate

Managed daily register and stocked supplies

Maintained a working knowledge of store merchandise. Joann Fabrics and Crafts, Snellville 2020. Sales Associate Packaged on-line orders for pick-up and maintained a working knowledge of store merchandise Education

Gwinnett Technical College, 2019- Present

Archer High School, 2019 High School Diploma

References

Amanda Delong 678-***-**** ad2ydu@r.postjobfree.com Karen Feinberg 678-***-**** ad2ydu@r.postjobfree.com Rebecca Abdou 678-***-**** ad2ydu@r.postjobfree.com