SKILLS

EXPERIENCE

MARILYN

SANTOS

760-***-**** • ad2ydp@r.postjobfree.com • Victorville, CA

Client-focused

Positive learning process

Quick learner

Operations management

Excellent communication

Time management skills

File/records maintenance

Medical Assistant

Advanced Dermatology Apple Valley, California Jan 2010-Current Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations. Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs. Recorded patient histories and filed supporting clinical data and diagnosis. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Cleaned and disinfected chairs and equipment according to facility policy. Communicated with patients by phone and via written correspondence. Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.

Maintained clean and organized work area with adequate supplies and reagents. Completed preventative maintenance, inspections and electrical safety testing. Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.

Experienced in front and back offices, controlling patient flow, collecting payments and assisting in the delivery of quality healthcare.

Assisted patients in preparation for examinations, assessing and recording vital signs. Acted as a liaison between physician and patient.

Answered appointment calls.

Sterilized medical instruments as needed.

Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Managed both clinical and administrative duties in a medical office setting. Requested scripts from doctors and verified insurance and coding. Staffing Coordinator/ GI assistant

Wika Endoscopy Center Apple Valley, CA Jan 1990-Apr 2008 Oversaw staffing and related operations, spanning interviewing, hiring, and mentoring personnel.

EDUCATION AND TRAINING

Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Conducted new employee orientation to foster positive attitude toward organizational objectives.

Prepared correspondence, accounting and financial documents for analysis. Medical Office Assistant

Wika Endoscopy Center Apple Valley, CA Jan 1990-Apr 2008 Resolved variances in accounts and reconciled with bank statements. Evaluated patient care procedural changes for effectiveness. Provided necessary health education training for patients. Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.

Maintained patient charts and confidential files.

Established facility's annual budget and conducted monthly reviews to ensure finances were being properly allocated.

Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.

Instructed patients and family members on proper discharge care. Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.

Assisted patients with healing and recovery after surgery. Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.

Cleaned and sterilized instruments and disposed of contaminated supplies. Maintained patient privacy and confidential patient information. Maintained all confidential personnel files, licensing and CPR compliance records. Coordinated allocation of surgical supplies and nursing supplies. Educator/Allied Health

WESTECH COLLEGE Ontario, CA Jul 2008-Dec 2016

Taught students in all areas of medical assisting- CPR, phlebotomy, vital signs, administer injections Bachelor of Science: Clinical Laboratory Science

University of Santo Tomas Manila, Philippines 1976 Certificate : Billing/Coding

VictorValley College Victorville, California 2010

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