SUNPREET NARANG

805-***-**** ad2ybp@r.postjobfree.com linkedin.com/in/sunpreet-narang-4922017

Product Leader with 15+ years of experience leading innovation and growth in Healthcare, FinTech, MarTech, and EdTech domains. Proficient in leading B2B and B2C SaaS product initiatives, with a demonstrated track record of delivering exceptional results. Adept at employing data-driven decision- making to shape strategic product roadmaps, enhance product-market fit, and achieve significant business outcomes.

EXPERIENCE

Director-Product Management, National Veterinary Associates (NVA) December 2021 – Present

● Spearheaded the patient engagement mobile app for pet owners, facilitating the scheduling of veterinary appointments (in-person and telemedicine), medical record management, prescription orders, and assisting with symptom triage. This initiative contributed to a 7.6% annual increase in patient visits

● Successfully implemented an interactive data and analytics platform, instrumental in driving organic growth and realizing annual cost savings of $5 Million in operating expenses

● Led the development of a cutting-edge real-time pricing audit platform, resulting in a $135 Million annual revenue boost.

● Collaborated closely with business stakeholders to align product strategies with organizational objectives, driving accelerated growth and market expansion

● Pioneered the integration of user research and data-driven product design methodologies, resulting in innovative solutions that effectively addressed user pain points

● Established and expanded the product organization, identifying gaps, conducting training for business analysts, and creating succession plans for product teams

● Leading and managing the globally distributed scrum teams VP-Product, Quovantis Technologies

May 2019-Dec 2021

● Developed sophisticated AI applications and launched the MVP in 6 months, enabling the client to generate additional revenue of $250K quarterly and gain 600K new users

● Conducted opportunity assessments for various AI based healthcare products, focusing on end-user needs to develop value-driven product roadmaps

● Quickly learned and gained domain-specific knowledge to identify the opportunities to deliver an MVP. Helping client gain market share and VC funding of $2+Million

● Built rule-based chatbot served 1 million high-risk teens in the South American continent

● Effectively communicated product visions and requirements to globally distributed scrum teams, prioritizing value-generating solutions with a data-driven approach

● Implemented product practices-opportunity solution tree, visual user stories, Google HEART framework for design excellence, and continuous product discovery

● Established client touchpoint framework for communication to get feedback on the speed of execution, quality of deliveries, and the ownership reflected by the team

● Invested in team members' growth by collaborating with them to build their career succession plans

Director, Studentnest

May 2009-May 2019

● Orchestrated the organization Flywheel, surged the company's annual gross revenue from $500 K to $12 million in 5 years

● Discovered and developed the best-in-class online learning management solution adopted by 121 schools nationwide; increased revenue by 21% YoY

● Managed operations across multiple locations, coordinated with team leads globally to establish accountability, clarity and implemented processes to deliver the projects within the committed timelines

● Partnered with the HR team to recruit, train, and onboard team members. Set performance standards and goals across various departments; improved NPS by 45%, and reduced training hours by 60%

● Collaborated with marketing teams to launch campaigns resulting in a 15% YoY increase in conversion rate

● Identified and promoted the use of digital tools across all business segments, reducing operational costs by 20%

EDUCATION

● Master of Science, Engineering Management: California State University, Northridge-May 2011

● Bachelor of Technology, Information Technology: Guru Gobind Singh Indraprastha University, Delhi, New Delhi-August 2008