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Store Manager Customer Service

Location:
Dickinson, TX
Posted:
January 20, 2024

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Resume:

Melea Hammett

San Leon, TX

ad2ya1@r.postjobfree.com

+1-281-***-****

Work Experience

Retail Associate

Ross Dress For Less - Kemah, TX

November 2021 to Present

Work as a retail associate and basically do whatever needs to be done throughout the store within a shift. Work fitting room, sales floor, cash register,stocking merchandise, unloading trucks, cleaning up all around the store, recovering each section of the store to make it look as good as it possibly can. Customer service is an extremely big part of the job. Assistant Store Manager

Dollar Tree - Kemah, TX

October 2016 to October 2021

Worked at the model store and was trained by the best manager who has been with the company over twenty years. Did basically everything that the store manager did including being her when she wasn't there. Ran the front end with about 3 cashier's a shift, which included making sure their drawers were not short on money after each shift. Doing daily deposits twice a day, taking the deposits from the entire day to the bank, unloading trucks, stocking merchandise, ordering for our frozen food section, recovering the store each day and night to make the store look as good as possible. Customer service is always very important because without customers having a positive experience, they won't come back but if you make their experience a good one they will most likely return again. Assistant Store Manager

Dollar General - Bacliff, TX

November 2012 to August 2016

Almost the exact thing I did at Dollar Tree. Each retail place I have worked for as ASM has been very similar... Each place usually just has a little different terminology for the way they do things. There may be different rules for the different companies but for the most part it is the same. Assistant Store Manager

Subway - Bacliff, TX

January 2008 to August 2012

The same as my other 2 ASM positions only making sandwiches for customers and prepping food. Education

Some college in Basic Requirements

University of Oklahoma - Norman, OK

August 1996 to May 2000

12th grade education in Basic studies

Elmore City High School - Elmore City, OK

August 1992 to May 1996

Skills

• Can multitask very well (10+ years)

• Fast learner (10+ years)

• Excellent Customer Service skills (10+ years)

• Positive leader (10+ years)

• Have years of experience in Retail (10+ years)

• Prompt on time (10+ years)

• Eager to do good (10+ years)

• Store Management Experience (10+ years)

• Cash Handling (10+ years)

• Curriculum Development (7 years)

• Retail Sales (10+ years)

• Mentoring (10+ years)

• Math

• Retail Management (10+ years)

• Merchandising (10+ years)

• Sales (10+ years)

• Human Resources (10+ years)

• Writing Skills (10+ years)

• Marketing (10+ years)

• Organizational Skills (10+ years)

• Research (10+ years)

• Administrative Experience (8 years)

• Microsoft Office (5 years)

• Conflict Management (10+ years)

• Management (10+ years)

• English (10+ years)

• Communication skills (10+ years)

• Supervising experience (10+ years)

• Strategic Planning (10+ years)

• Pricing (10+ years)

• Quality Assurance (10+ years)

• Teaching

• Recruiting

• Tutoring

• Payroll (5 years)

• Change Management (7 years)

• Employee Orientation (10+ years)

• Interviewing (10+ years)

Certifications and Licenses

Na



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