Ericka Hamilton

Horn Lake, MS *****

ad2y8w@r.postjobfree.com

+1-901-***-****

Dynamic Company Person that is a dedicated and customer service professional I am seeking to utilize my knowledge and experience in a new arena becoming an asset to your organization

• Summary of Quailifications:

• I am to quickly a self-confident individual with the ability to quickly understand and apply new concepts. i am able to work independenty as well as dependently to acheive organiztional goals as well as an in dividual.

Willing to relocate: Anywhere

Work Experience

Material Handler/Forklift Operator

Intuitive (Intuitive Surgical) - Southaven, MS

February 2022 to Present

Process orders

Pick pack and ship out orders

Converse with mangers and support to ensure all orders are correct Cycle count input data into computer to ensure inventory is up to date Transfer inventory and shipments to correct building to complete orders Ensure area is clean and orderly

Converse with management about tasks needed to be done to ensure everyone in the company is in sync Inventory Control Specialist

O'Reilly Auto Parts - United States

August 2021 to November 2021

Audit bins to insure all items are correct and correct errors and ship quickly as possible. Ensure inventory on area is correct and updated.

Ensure damage are taken out of the system and correctly processed. Replenish area each day according to list and AREA. Make sue all areas are clear and clean and that all orders are processed for the day. Order picker /forklift certified.

Input handler

fed ex

April 2021 to July 2021

• Sort packages and load onto truck

• place items on conveyor and separate then palletize the items

• inbound-unload from canister and place on to conveyor according to sort

• separate items in over good and sort accordingly

• noncom- sort items into bins according to label

• outbound sort items according to labels and place them into bend.

• separate packages and place them on the conveyor to direct to correct department. Amazon

January 2020 to December 2020

• I have worked at amazon as a fulfilment associate and on the social distancing team

• I ensure all employees are 6 feet apart. ensure all employees are following all safety policies and procdures . including dress code

• I process returns and ensure all areas are clean and well stocked with supplies

• ensure employees are in there correct location and direct employees to their correct station. Milwaukee Tool Inc

January 2018 to December 2020

• I have worked at Milwaukee tool for 3 year now . I` have worked as a assembler, packer, dc dock associate fulfillment associate and now dc clerk. I ensure all packages are shipped out correctly and on time. I process all employees throughout the entire company with the correct equipment assigned to your area. I write various reports and update process orders to ensure all orders are shipped out on time and expedite for company wide orders.

• Consolidate orders base doff pick slip, label parts

• Counts pack slips in box

• Wrap label and stage pallet on dock

• Fix and expedite orders with error

• Responsible for overall cleaning of all areas

• Verifies and incoming and outgoing orders are correct

• Ability to fix errors with orders and boxes

• Identifies and corrects problem scans

• identifies and isolates errors and communicates resolutions

• Assists in other areas of the cell as needed such as material handling packing and stocking

• Sort orders and products

• Accurate inputs data into computer

• Creates labels and places on products

• Organizes files and paperwork

• Receives, unpacks, inspects and repackages merchandise

• Direct workflow to complete daily objective

• Communicate with other department regarding returns and objectives

• Oversee and assist with order picking moving product and processing orders

• Monitor production and performance goals

• Creates BOLS and bill orders

• Perform computer related tasks and run reports

• Ensures procedures and policies are being followed HORSESHOE CASINO & HOTEL - Robinsonville, MS

June 2003 to November 2017

• Listen to and resolve customer complaints regarding services, products, or

• personnel.

• Monitor sales staff performance to ensure that goals are met.

• Confer with company officials to develop methods and procedures to increase

• sales, expand markets, and promote business.

• Plan and prepare work schedules, and assign employees to specific duties.

• Prepare sales and inventory reports for management and budget departments.

• Keep records pertaining to purchases, sales, and requisitions.

• Inventory stock and reorder when inventories drop to specified levels.

• Coordinate sales promotion activities, such as preparing merchandise displays

• and advertising copy.

• Determine customers' financial services needs and prepare proposals to sell

• services that address these needs.

• Review business trends to advise customers regarding expected fluctuations.

• Evaluate costs and revenue of agreements to determine continued profitability.

• Greet guests and seat them at tables or in waiting areas.

• Assign patrons to tables suitable for their needs and according to rotation so that

• servers receive an appropriate number of seatings.

• Speak with patrons to ensure satisfaction with food and service, to respond to

• complaints, or to make conversation.

• Answer telephone calls and respond to inquiries or transfer calls.

• Inspect dining and serving areas to ensure cleanliness and proper setup.

• Inform patrons of establishment specialties and features.

• Receive and record patrons' dining reservations.

• Take and prepare to-go orders.

• Operate cash registers to accept payments for food and beverages.

• Supervise and coordinate activities of dining room staff to ensure that patrons

• receive prompt and courteous service.

• Order or requisition supplies and equipment for tables and serving stations.

• Assist with preparing and serving food and beverages.

• Hire, train, and supervise food and beverage service staff.

• Prepare cash receipts after establishments close, and make bank deposits.

• 2017 - 2018

•

Education

Bachelor's in Healthcare Management

AIU Online

Present

Nursing

Delta State university

2003 to 2007

Diploma

Rosa Fort High School

2001

Bachelor's degree

Associate's degree

Skills

• Windows 95/98/00/ME/Microsoft Office (Word, EcelOutlook, Publisher)Microsoft Works

• Lotus123

• Word pefect 5.0 & 5.1

• 10 key by touch

• Adobe Acrobat

• Internet Savy.

• Microsoft Outlook

• Order Picking

• Microsoft SharePoint

• Adobe Photoshop

• Computer Networking

• Adobe InDesign

• Branding

• Proposal Writing

• Graphic Design

• Financial Services

• Adobe Creative Suite

• Adobe Illustrator

• Leadership

• Warehouse experience

• Employee evaluation

• Warehouse management system

• SAP Warehouse Management

• SAP

• Inventory Control

• Shipping & Receiving

• Supply Chain

• Pricing

• Management

• Manufacturing

• Quality audits

• Cash handling

• Microsoft Excel

• Materials handling

• Basic math

• Microsoft Word

• Microsoft Access

• Forklift

• Banking

• Zendesk

• E-commerce

• Customer support

• Magento

• Research

• Data collection

• Agile

• Product management

• HIPAA

• Documentation review

• WordPress

• Requirements Gathering

• Help Desk

• User Interface (UI)

• Pivot tables

• ERP systems

• Analysis skills

• Computer literacy

• Root cause analysis

• Computer skills

• Process improvement

• Materials management

• Word processing

• Communication skills

• Document management systems

• Occupational health

• Outside sales

• Assembly

• Mentoring

• Logistics

• Oracle

• SOX

• Microsoft Office

• Organizational skills

• Procurement

• Software troubleshooting

• DNS

• Microsoft Windows Server

• Active Directory

• SCCM

• Typing

• Filing

• Google Suite

• Databases

• Machine learning

• Employment & labor law

• Negotiation

• Document management

• Journalism

• Quality control

• AP style

• Contracts

• HubSpot

• SQL

• Power BI

• NetSuite

• Forecasting

• AS400

• Scripting

• C++

• C#

• PowerShell

• Linux

• APIs

• Aviation

• Visio

• Jira

• Mobile applications

• Sales administration

• ETL

• Microsoft SQL Server

• Performance testing

• Debugging

• Continuous improvement

• T-SQL

• DocuSign

• EDI

• SAP APO

• MRP

• SaaS

• CGMP

• 3PL

• Presentation skills

• Yardi

• Java

• Requirements analysis

• Accounts receivable

• SAP ERP

• Order management system

• Tableau

• CICS

• SAN

• SFTP

• Encryption

• FTP

• SSH

• Informatica

• HTTPS

• Git

• Social media management

• HTML5

• Microsoft Dynamics GP

• Salesforce

• IIS

• MySQL

• Test Cases

• Business Requirements

• XML

• Data Warehouse

• Scrum

• TCP/IP

Certifications and Licenses

Order Picker

July 2021 to July 2022

Forklift Certified

July 2021 to July 2022

Electric Pallet Jack

Present

Food Handler Certification

CPIM

CPR Certification

October 2023 to Present

Assessments

Work motivation — Proficient

December 2021

Level of motivation and discipline applied toward work Full results: Proficient

Customer service — Proficient

May 2022

Identifying and resolving common customer issues

Full results: Proficient

Warehouse safety — Proficient

July 2022

Using safe practices in a warehouse setting

Full results: Proficient

General manager (hospitality) — Proficient

July 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Mechanical knowledge — Proficient

August 2021

Understanding and applying mechanical concepts and processes Full results: Proficient

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Business math — Proficient

November 2022

Using basic math to solve problems in a business context Full results: Proficient

Recruiting — Proficient

July 2023

Managing the candidate sourcing and selection process Full results: Proficient

Teamwork: Interpersonal skills — Proficient

November 2022

Responding to challenging team situations at work

Full results: Proficient

Data entry: Attention to detail — Proficient

May 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Administrative assistant/receptionist — Proficient May 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Proficient

July 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Attention to detail — Proficient

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Sales skills — Proficient

May 2022

Influencing and negotiating with customers

Full results: Proficient

Protecting patient privacy — Proficient

June 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

June 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Principles of accounting — Proficient

July 2023

Preparing financial records according to federal policies Full results: Proficient

Analyzing data — Proficient

November 2022

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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