KIMBERLY M. SMITH

*** ***** **** ********, ** ***29

Phone:929-***-**** Email: ad2y8p@r.postjobfree.com

PROFESSIONAL OBJECTIVE:

I am eager to obtain a challenging opportunity in the workplace environment to showcase my abilities and skills, providing a significant contribution to a reputable organization in its success.

WORK HISTORY AND SKILLS:

Home Health Aide (May 2018 to Present)

Patient transportation

Housekeeping and other household requirements

I am qualified and skilled in caring for elders from being educated, trained and have acquired knowledge that aligns with HIPPA laws and CPR certification

Patient bathing, dressing, and grooming

Amazon Flex Delivery Driver (September 2018 to Present)

Drive my own vehicle to deliver customer packages

Pick up Amazon packages from warehouse

Keep proper documentation/inventory of packages to be delivered

Teleperformance Call Center (January 2018 – June 2019)

Answered telephone and chat inquires from customers of AT&T

Corrected customer billing errors

Performed over the phone troubleshooting on smart devices

Sold smart devices and data packages to new customers

Wild Crab - Server/Cashier (July 2019 to 2021)

• Served food and drinks and set up tables

• Cleaned equipment used for preparing food ingredients according to food and health regulations.

• Sanitized and cleaned work areas in preparation for the opening and closing of the restaurant.

• Collected cash and card payments for monetary sales and systems.

QUALIFICATIONS SUMMARY:

Highly skilled in food preparation in accordance with sanitation standards, policies, and procedures

Knowledge of assembling and serving dietary trays in accordance to health requirements of health aide officials along with having obtained knowledge of HIPPA laws and CPR certification as a care provider

Ability to understand and carry out administrative duties, clerical duties, monetary handling of cash deposits, pre and post sanitation requirements within the restaurant environment

Answer high volume of inbound calls

Able to troubleshoot smart devices such as cellphones, tablets, and chrome books

EDUCATION & CERTIFICATION:

ServSafe Food Handler Certification (2016 - 2021)

Diploma: Howard Adult Education (New York - 2004)

Customer Service Skills, Administrative Skills, Work - At- Home Environment Skills: (20+ years)

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