As a committed service provider, I believe everyone deserves the right to live and work in a
clean, enjoyable, and safe environment. I look after the welfare of others, and I am committed to maintaining high-quality customer service by always exceeding the expectations of both the management and the client. I am strongly committed to welcoming customers, maintaining floor appearance, helping clients resolve issues, understanding their needs and preferences related to merchandise, demonstrating and explaining merchandise, and suggesting options suitable for their needs. Cultivating a positive image of the company by leading by example, maintaining best practices and high standards, being fashion-focused, and staying on top of current trends. I am a good team player who provides professional and friendly services at all times. I am also an employee who is dedicated to ensuring that the company makes more sales and gets customers products suited to their needs.
Highest Level of Education: Bachelor's Degree
Total years of experience: 5
DAYS
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
TIME
Only night shift
Full Day
Only night shift
Full Day
Full Day
Full Day
Full Day
Note: Comfortable working night shifts
Excellent communication skills, verbal and written, with strong closing technique
Excellent listening skills
Proactive and can work under pressure with minimum or no supervision, identifying potential solutions to problems
Excellent customer service and relationship management
High level of diplomacy, sound judgment, and discretion when dealing with clients
Cashiering
Product Demos
Cash Handling
Retail Sales
Josephine Odio
Halifax, NS B3N 1T8
ad2y7y@r.postjobfree.com Phone: 902-***-****
PERSONAL DETAILS
AVAILAIBILITY
SKILLS AND QUALIFICATIONS
Sales Associate
Just-rite superstore – Lagos January 2021 to November 2023
Ability to maintain up-to-date merchandise knowledge by participating in merchandise and vendor training and staying on top of current trends.
Ability to drive sales through customer engagement, maintain sales floor appearance, suggestive selling, and the sharing of merchandise knowledge.
Ability to greet and receive customers in a welcoming manner, helping them locates and selects products, and responds to customer questions and queries.
Ability to operate cash registers assists with inventory, manage financial transactions, and balance drawers.
Ability to multitask walks, stand, lift heavy items, and work with other team members during my schedule in a fast-paced environment.
Ability to ensure a clean working area while reaching merchandise using the ladders and returning merchandise to the correct locations following the demonstration.
Ability to provide product samples, informational brochures, and other incentives to persuade customers to buy products.
Cashier/Customer Service
Twins faja supermarket – Lagos March 2014 to November 2016
Processed sales accurately and efficiently, ensuring that transactions were completed quickly
Assisted customers in finding products and answered customers questions in person, through email and over the phone to maximize customer service
Handled returns, exchanges and complaints
Handled money according to company policies
Strong customer service skills and a high level of energy.
Maintained a clean and organized work area, ensuring that products were properly displayed
Collaborated with the team to exceed daily sales goals Post-baccalaureate in Business analytics
January 2024 to Present
Cape Breton University - Sydney, NS
Bachelor of technology in Building technology
October 2016 to December 2020
Federal polytechnic ilaro - Ogun state
Secondary School Leaving Certificate in Science
September 2011 to July 2014
Federal Government Girls College – Shagamu
EMPLOYMENT EXPIERIENCE
EDUCATION AND TRAINING
English
LANGUAGE