Robin Hayes

OBJECTIVE

Skilled professional with over

** ***** ** ********** ** the

medical and hospital industry

seeking an office

management and

administrative role.

SKILLS

Communication

Problem-solving

Critical thinking

Time management

Organization

ADDRESS

7167 Georgian Road

Philadelphia, PA 19138

PHONE

267-***-****

EMAIL

ad2y6n@r.postjobfree.com

EXPERIENCE

AUG 2023 – PRESENT

Surgical Technician · Temple University Hospital, Jeanes Campus Ensuring proper instrumentation is being used in various specialty cases and creating sterile fields for Surgeons to conduct clean and accurate operations. DEC 2014 – APRIL 2023

Surgical Technician III · Penn Presbyterian Medical Center Proficient in total joint surgery for knee, hip and shoulder, ortho-trauma and uni- knee surgery using robotics systems. Experience in other specialties including general, neurology, podiatry, vascular and ophthalmology surgeries. AUG 2012 – DEC 2014

Surgical Technician · Abington Memorial Hospital

Provided instruments and assistance to surgeons during surgery. Aided the Circulating Nurse in staging and preparing the operating room prior to surgery. Practiced and maintained sterility and aseptic technique during surgery. JUN 2002 – APRIL 2011

Office Manager · Heart Cam Preventative Heart Center Handle front office financial tasks including making deposits, taking independent and union patient payments, and maintaining front office budget. Kept track of x-ray technicians’ schedules and made patient appointments for Heart and Lung scans. Created patient reports and communicate with cardiologists/radiologists to sign-off and check scan results. Maintained relationships with physicians and union representatives regarding patient referrals.

FEB 1998 – JUN 2002

Inbound Outbound Queue Associate · Aetna

Served in a customer support role, directing calls to the appropriate departments. Fulfilled requests for medical equipment covered under insurance plans. Coordinated with patients to facilitate specialty referrals. EDUCATION

Star Career Academy Philadelphia, PA

Surgical Technology Program, April 2011

GPA 4.0

John Bartram High School Philadelphia, PA

High School Diploma, June 1985

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