KHALID M. ZACKRIA

** ***** ****

Piscataway, NJ *8854

P: 732-***-****

Email: ad2y5a@r.postjobfree.com

PROFESSIONAL SUMMARY

Thirty years of work experience has been concentrated in Operations Management, Product Owner, Project Development & Management, Business Analysis, Cybersecurity, Logistics, Supply Chain and Training & Strengthening Employees Structure & warehouse management. Developing & distributing providing sales/product training and support to, clients & vendors. Performing & demonstrations at client’s sites to show growth.

Exceeding sales goals by keeping our clients informed. Performed duties in making team management for sales, delivery, employee training & awareness.

EDUCATION

Masters of Science: Management Information System – NJIT, Newark, NJ

Bachelor of Science: Business Management – Kean University, Union, NJ

CompTIA Security+ Certification

CompTIA Network+ Certification

Agile Certification Organization of Agile Certified Practitioners

PROFESSIONAL EXPERIENCE

10/2007 - 07/2023 Zackria Fuel, LLC South Plainfield, NJ 07080

Operations Director Project Management

•Developed and maintained multi websites using HTML, CSS, JavaScript and jQuery.

•Salesforce environments where we build, test, and deploy applications.

•Collaborated with designers to develop and implement visually appealing webpages.

•Created and maintained HTML email templates for marketing campaigns.

•Developing distributors concerns & credit card issuing industry and associated products.

•Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions.

•Production experience and strong skills in developing and overseeing work plans.

Monitor and secure hybrid environments, including cloud, mobile, Internet of Things (IoT), and operational technology.

Handle all complex queries, ETL/SSIS packages, stored procedures and triggers.

Managed a team of 19 developers and testers on projects and career growth.

Created and implemented data model into SQL database.

Involvement using SQL in data management, data warehousing, database design query optimization, data migration, and performance tuning.

Developing and deploying applications using JAVA, with databases, debug codes, and test applications.

Utilized BPMN in making flowcharts, and used standardized graphics to represent the participants, choices and flow of the process.

Primary focused to implement back-end applications development using Java, Groovy and PostgreSQL.

Operate with an awareness of applicable regulations and policies, including principles of governance, risk, and compliance.

Identify, analyze, and respond to security events and incidents.

•Giving sales presentations to explain benefits and capabilities of each product to developers and testers.

•Revise and/or formulate policies and promote their implementation.

•Performing on-site demonstration to train employees quarterly.

•Creating meeting minutes and maintaining sales progress and contact list.

•Answering vendor questions about products and prices.

•Closing a sale with our Project Manager’s (PM), Scrum Master’s (SM), clients, & vendors.

•Coordinating sales efforts with marketing programs for distributors.

•Evaluate overall performance by gathering, analyzing and interpreting data and metrics.

•Getting sales forecasts from distributors.

•Supporting and generating new leads, experience with in converting to new process platforms.

4/2006 – 10/2013 Stelton Fuel, LLC Piscataway, NJ 08854

Operations Manager

Responsible for managing staffing, payroll, accounting, personnel, receiving, loss prevention, controlling expenses, budgets, and assisting in sales/marketing/management of all areas of operations as needed.

Created training methods to motivate and teach all employees to work more effectively. Developed goals and paths to follow, based upon experience and individual needs. The results were more success than ever in both marketing and selling corporate fuel, lottery, mini mart, & mechanic shop.

Trained all employees, step by step with on-sight management, to both market and physically improve the location.

Developed curriculum for training employees in what true service meant, to improve customer satisfaction.

1/99 – 06/2006 Egbert Intermediate School 2, New York City Boards of Education - Staten Island, NY

Network Engineer/Computer Science Teacher

Instruct and develop academic curricula for computers dealing with

Programs such as Inspiration, web page designing, software and hardware.

Develop and teach PC computing courses.

Member of academic and executive board committees which deals with

Discipline, behavior, and development of interdisciplinary treatment

Plans.

Manage the computer department, by updating latest software programs,

Inventory of supplies and maintenance.

Observe and evaluated students for completion of Individual

Educational Profiles.

Teach approximately 600 students and formulate tests and guidelines.

Member of a Senior Committee for planning, coordinating trips, shows,

and other student/teacher activities.

Introduced students to Microsoft Office (Word, Excel, PowerPoint),

file management, the Internet, and various forms of hardware.

4/98 – 12/98 ICON CMT Corp. - Weehawken, NJ

Quality Control Analyst

Involved in testing Applications and their robustness.

Resolved worldwide client problems with SAP applications, Domain

passwords, Mainframe passwords, Team links passwords, and Intranet pin

numbers.

Assisted in troubleshooting network failures problems.

4/97 - 4/98 LIPPER INC., (a Reuters Company) Summit, NJ

Mutual Fund Analyst

Provided investment analysis to international clients to guide

investment decisions.

Tracked and assessed the performance of mutual funds in the

International Closed-End Mutual Fund department.

Collected NAVs and TNAs while maintaining the Lipper database.

Produced and distributed weekly and monthly balance reports to

clients.

Analyzed shareholder reports to update relevant data within Lipper

database

4/96 – 4/97 Merrill Lynch & Co., Inc. - Somerset, NJ

401(K) Analyst

Initiated equity trades, process enrollment, loans, withdrawals, and

rollovers in the 401 (k) plans.

Acted as a liaison between corporate plan sponsor and key plan

participants.

Administered training and development of new employees in Merrill

Lynch products and systems.

2/93 – 4/97 B & D Corporation - Woodbridge, NJ

Operations Manager/Recruiter/Project Management

Managed and supervised 108 employees who were employed in the following departments – customer service, data entry, exporting, order entry, billing, receiving, inventory, marketing literature and warehousing.

Managed inventory in the process of ordering, storing and using the company’s warehouse with raw materials, components and finished products.

Inventory management was a critical element of our supply chain, in tracking of inventory from our manufacturing warehouse to our storage warehouse, till it reached safely to our purchasing facilities point of sale.

Coordinated the development and implementation of a centralized

customer service department designed to handle inquiries for customer

and non-customers.

Negotiated for new telecommunication equipment; reducing local and

long distance billing and paying itself within 5 years.

Maintained extensive contracts with local dealers, sales force and

manufacturing personnel.

Participated with marketing and sales to launch new products and

sampling.

Compiled data and prepared customer reports and presentations for

upper management.

Participated in company trade show exhibitions.

Oversaw the operations of the entire company and introduce cost

saving techniques that reduced overhead. (Reviewed and negotiated

yearly contracts with vendors.)

ADDITIONAL QUALIFICATION:

Proficiency in Foreign Languages: Urdu and Hindi

Notary Public

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