Andrea Zerkle

**** **** *** **

Columbus, OH ****7

614-***-****

andreazerkle.com

SUMMARY OF WORK HISTORY AND GOALS

Maintained a constant work life of 9 years in customer service and retail along with 1 year in tradework. Adapting to the constantly shifting work environments of those positions and currently looking for a more permanent solution to my work life, one that offers a set schedule and consistent expectation of me and my efforts. EXPERIENCE

Cleveland Reptile Show - Cashier/Greeter/Directory January 2014 - Current

● Deliver Customer service in a timely and courteous manner

● Comfortable and efficient at handling money

● Handling any questions or issues or escalating the issues to my supervisor

● Answer phone calls about the products and vendors available

● Create and maintain a dedicated webpage dedicated to services Special Needs Babysitter - Caretaker

June 2017 - Current

● Childcare routines such as meal prep, baths, and nap time.

● Communicating with non-verbal children.

● Custodial services such as dishes, laundry, and mess clean up. ITC Manufacturing - Night Shift Welder

March 2019 - May 2019

● Self disciplined environment.

● Quota tracking and expectations.

● Single task oriented routines.

● Trusted to operate alone and with high intensity equipment.

● Able to handle excessive temperature variance.

Appian Manufacturing - Brazing/Welder

SKILLS

Dependable and studious

demeanor

Able and effective to carry

out tasks such as working

without constant

supervision and being

punctual

Efficient and comfortable

at handling money

Able to work and

communicate with fellow

employees and customers

of all different skill levels

Maintaining a professional

and courteous

atmosphere for customers

and coworkers while

ensuring a favorable

experience.

September 2018 - March 2019

● High paced and strict parameters for a quality product.

● Tight timeframe requirements for prepared shipments.

● Assembled hydraulic piping for a variety of heavy machine vehicles.

● Frequent long hour shifts, and various work schedules. Eldorado Scioto Downs - VLT Technician 1

June 2023 - December 2023

● Customer service was paramount

● Technological approach to solving issues with machines

● Walking the floor to ensure customers' experiences were ideal and solve any issues that would arise.

● Trusted to work alone and unsupervised.

● Extensive documentation of parts and materials utilized during shift. EDUCATION

The Graham School - High School Diploma

January 2012 - May 2016

Eastland-Fairfield Career and Technical School - Welding Certificate January 2018 - October 2018

AWARDS

10 Hour OSHA Construction Safety and Health - January 2018 Issued 1/29/2018

Welding Core Curriculum - May 2018

A certificate of completion regarding the Core Curriculum in the standardized craft training program

Welding Level 1: AWS-SENSE EG2.0 Compliant - May 2018 A certificate of completion regarding the AWS-SENSE curriculum in Eastland-Fairfield

Certificate of Completion (All Levels of Welding) - May 2018 NCCER certificate regarding the completion of all levels of welding, as part of the standardized craft training program at Eastland-Fairfield CERTIFICATIONS:

SMAW Certification Through AWS - 9/4/2018

GTAW Certification Through AWS - 8/27/2018

GMAW Certification Through AWS - 7/16/2018

FCAW Certification Through AWS - 7/9/2018

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