Customer Service Quality Control
Resume:
DEONDRE HAMPTON
Minneapolis, MN
(P) 612-***-****
ad2xxx@r.postjobfree.com
SUMMARY
Customer Service/ Production/ Independent Contractor with over 20 plus years of experience. both in outbound and inbound calls. Appointment and scheduling clients. Quality control with Hazmat certification. Shipping, receiving, deliveries, medical and merchandise deliveries, Forklift operations and trainer, packaging, order picking and applying all Osha safety guidelines to achieve success in every work place.
Experience in Customer service/ Warehouse operations
True Blue/ People Ready Little Canada, MN March 2013- Present
Staff Specialist Onsite Representative
Here I am responsible for scheduling clients and associates upon onboarding and continuing into hiring.
I also handle inbound calls, while making several outbound calls to clients to match their work request. My office work is done through Prizm and several other apps which allows access to very vital and sensitive information. From job placements, preparing assoc. with the proper PPE gear and safety assessments for their work shifts. I also travel to meet with the clients at job-sites to assist in any extra needed equipment and other issue that may come about.
EXPERIENCE
Street Fleet Courier Service Roseville, MN Sept 2022-Present
An owner and operator of a small independent courier business assisting with the delivery of items across MN and surrounding county cities and states.
Premier Auto Trends Robbinsdale, MN June- Sept 2022
Assisted with the setting of appointments for both reoccurring and new customers, including basic to advanced installments and item purchases. By taking care of both inbound and outbound calls while assisting walk-ins. Also handled customer related issues involving payments, missing items and discoveries and etc.
Aramark Food Service St. Paul, MN Oct-2019-Mar-2022
As a general helper beginning as a dishwasher, soon turned into a wonderful position leading to what would have been a long-term career halted by way of the pandemic. Prior to the job lost. I was asked to directly assist the kitchen chef with the food prep and customer assistance from the purchases of meals and freshly served entrees. While serving hundreds of customers weekly.
Tru-tech Specialty Motors Fridley, MN May-2018-Sept-2019
A position requiring a detailed oriented setting. With focus and consistency to produce high quality custom motors for high profile clients like Nasa, Disney and etc. Responsible for wiring and testing the finished products before staging products for shipment. Also responsible for the touring of the facility both Clients and students when needed.
Midwest Continental Engineering Minneapolis, MN Dec-2016-Aug-2018
Job duties included operation of machines, quality control, staging products for shipping and pick up for transport. By maintaining the company rules and guidelines requiring a team effort for a safe work environment we were able to achieve 98% of all contracts and projects for hospitals, lock-heed martin contracts plus more.
People Ready Temp Agency Little Canada, MN Jan-2013-present
Taking on many contracts while maintaining professionalism and abiding by all rules while giving a high-quality output to many and sometimes multiple job contracts. Gaining many years of experience and dedication for a very strong relationship for many years.
Masterson Staffing Solutions Anoka, MN July- 2013-2014
Certified forklift/ Customer Service driver for Masterson and work in a warehouse setting occasionally helping with machine operation.
DEONDRE HAMPTON
(P) 612-***-****
ad2xxx@r.postjobfree.com
Arctic Glacier Saint Paul, MN May-Sept- 2015
Forklift driver for the Ice Production Department. Responsibilities were to unload and load delivery trucks coming in and going out. Also helping with the deliveries to local businesses.
Instant Whip Appleone Staffing Bloomington, MN Sept. 2014-April 2015 952-***-****
Assisted with the operations of a warehouse facility that stores food supplies including dry foods, cool and frozen foods for the delivery to store owners. Also responsible for payment pick up. Placing delivery orders together for carriers prior to going out as well as when they returned.
Pentair Metals Anoka, MN May-Nov. 2014
Once welding of grind fiberglass and sandblasted metal doors, I would be given parts to assemble full metal boxes, containers and other components that were then packaged, loaded and shipped out along with quality control.
Med-stat Systems Minneapolis, MN June-Nov. 2014
While Driving a company owned vehicle. I delivered medical supplies, specimens, private documents, blood work and etc. to Hospitals, clinics and private residency. Using medical transport bags designed for cool, frozen and room temperature items. These items were then given to staff members or patients directly as I login name time and location of these products transferred for a finished transaction.
Twin City Staffing, Johnson Bros. Minneapolis, MN March 2013-June 2014 651-***-****
Delivered and assisted other drivers through preprogrammed routes throughout Minnesota for safe and efficient delivery. Once items were brought in and placed at customers request I would then assist customer with storage or shelving of the items in addition to collecting payments and arranging future orders.
Manpower Inc. Madison-Milwaukee, WI May 2008-October 2013
Angel Fashions, Assembly/Production line worker
Loading and unloading freights as well as operating stand up and sit-down forklifts. Confirming orders received and shipped. Also delivering daily placed orders using computers to file and record shipping times.
Milwaukee Tools
Tested an assortment of drill bits for newer model drills prior to customer purchases. Noted quality and performance of equipment for future productions.
Generac Motors
Assembled harnesses for alternators and other engine parts that were to be tested for motors once completed
Penzy’s Spices Wauwatosa, WI Jan. 2012-Aug. 2013
Mixed spices for products to be placed on shelves for purchasing. Also drove forklifts in their warehouse moving products in bulk.
EDUCATION
Devry University Milwaukee, WI Jan. 2007-Feb. 2008
Business Administration
Contact this candidate