I am a self-driven female who obtained Bachelor degree: Child and Youth care, Community Health Studies at Durban University of Technology. I am a passionate Child and youth care graduate seeking a dynamic position that allows me to display my skills and knowledge to maximize the social, communication and organizational skills that requires computer operations, administrative support as well as provides opportunities for career advancement. Receptionist/Admin

Paxman Construction CC

DUTIES

●Greeting visitors and answering visitors’ questions, calls and emails, provide them with the relevant information

●Managing security and telecommunications systems.

●Handling queries and complaints via phone, email and general correspondence.

●Transferring calls as necessary.

●Taking and ensuring messages are passed to the appropriate staff member in time.

●Managing meeting room availability.

●Organizing the reception area while complying with office procedures, rules and regulations.

●Arranging meetings, schedules and travel accommodations for senior staff.

●Keep a record of office supply inventory and expenses.

●Sign for deliveries and ensure all mail and packages are distributed accordingly. CUSTOMER SERVICE CONSULTANT

WNS GLOBAL SERVICES SA (PTY)

DUTIES.

●Talks to customers over the phone, attending their queries and making sure the OBJECTIVE

EXPERIENCE

03/03/2020 -

31/09/2020

2016_2019

2010_2014

●Basic computer skills and

knowledge ●Telephone

etiquette skills ●Teamwork and

communication skills ●Good

customer service, good written

& verbal skills ● Adaptability

and Active listening skills

●Critical Thinking and Problem

Solving Skills ●Well organized

and punctual. ●Strength,

Endurance,and Hand-Eye

Coordination.

problems are resolved in a proper manner.

●Maintains and updates customer information as necessary.

●resolve and de-escalate any issues,

●Escalates calls to supervisor when necessary and appropriate.

●answering inbound calls, evaluating problems and complaints of the callers, providing proper solutions, responding to the needs of customers. Child and youth care worker

Networking HIV & AIDS Community of Southern Africa (NACOSA)

●Community outreach programs where we focus on: education,Psychosocial Interventions,Health and Medical Services and Skills development.

●Providing and enabling access to services with information, prevention, testing, care,

support and linkages for people affected by HIV, AIDS, TB, GBV and other public health threats.

●Facilitating networking & collaboration with organisations, movements, donors, government, institutions and business at local and regional levels.

●doing a follow-up on our clients through home visits and phone calls. Bachelor's degree: Child and Youth Care (community health studies) Durban University of Technology

Level 07

Senior Certificate (Matric)

Thanduyise High School

Admission :Bachelor degree

EDUCATION

SKILLS

100%

INTERESTS

Reading books and traveling

●English ●IsiZulu ●IsiXhosa

Thandeka Zuke - Paxman construction cc

Supervisor

ad2xxg@r.postjobfree.com

078-***-****

Gugu Nxumalo - NACOSA

Mentor

ad2xxg@r.postjobfree.com

078*******

LOndiwe Hlatshwayo - WNS GLOBAL SERVICES

Team leader

079*******

PERSONAL DETAILS

Surname : Myeza

Names : Nokuphila

Date of Birth : 08/05/1996

Marital Status : Single

Nationality : South African

Gender : Female

Race : Black

Home language : IsiZulu

Other languages : English

Health status : Excellent

Criminal offenses : None

LANGUAGES

REFERENCE

PERSONAL DETAILS

Contact this candidate