CAREER OBJECTIVE

EXPERIENCE

EDUCATION

SKILLS

AMANDA DACOSTA

781-***-**** ad2xt6@r.postjobfree.com Stoughton, MA 02072 Detail-oriented professional versed in scheduling appointments, verifying insurance coverage, and completing medical billing and coding tasks. Proficient in using medical software and electronic health record systems. Frequently commended for providing a welcoming environment for patients and guests. Family Medical Associates

Seekonk, MA September 2022 - Present

MEDICAL RECEPTIONIST

Answered phones promptly and directed calls

appropriately.

Managed patient check-ins by verifying insurance

coverage, collecting payments, and updating

accounts accordingly.

Ensured compliance with organizational policies

and procedures related to patient care.

Followed up on overdue payments from patients or

insurance companies in a professional manner.

Greeted patients and visitors in a friendly manner to ensure a positive experience.

Verified insurance benefits prior to treatment for

accurate billing process.

Scanned documents into the electronic health

record system securely.

Reviewed patient charts prior to appointment day

for accuracy of information.

Scheduled appointments, managed calendars, and

coordinated meetings efficiently.

Maintained confidentiality of patient information

according to HIPAA regulations.

Five Below

Westwood, MA April 2021 - June 2022

KEY HOLDER LEADER

Performed daily audits of registers to ensure

accurate accounting of funds received.

Managed store operations including opening and

closing procedures, stocking shelves,

merchandising displays and overseeing employees.

Monitored stock levels regularly to ensure items

were available for customers when needed.

Provided exceptional customer service by

addressing customer inquiries promptly and

professionally.

Stoughton High School, Stoughton, MA May 2021

HIGH SCHOOL DIPLOMA

Reminder Calls Call Transfers

Front Desk Operations Patient Callbacks

HIPAA Guidelines Appointment Scheduling

Computer Proficiency Patient Eligibility Requirements

Contact this candidate