Melissa

Hamlin

[*** Meroyn Drive Sandston, VA **150]

[804-***-****]

[ad2xlm@r.postjobfree.com]

www.linkedin.com/in/melissa-hamlin-2a016ab5

Professional Summary

Talented Administrator that is highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions. Well-organized administrative professional bringing excellent multitasking abilities developed over 7 years of administrative experience. Commanded for consistently driving team success with knowledge enforcement of company procedures and skillful personnel training. Proficient in MS Office with expertise in database management.

Skills

Documentation and reporting

Office administration

Travel coordination

Operations oversight

Staff Management

Data Entry

Database Management

MS Office

Experience

SEPT 2020 – MARCH 2021

HR Assistant /Office Manager /

Randstad Professionals, Richmond, VA

Developing spreadsheets to manage and track shipments, medical requests and employee license renewals.

Maintained and managed medical request database. Ensuring that they are saved in the appropriate folders.

Prepare Telemed packets for multiple doctors. Ensuring that they are prepared for the upcoming appointments.

Mass mailing of communications to employees.

Provided employment verification upon request.

Maintaining company email account, ensuring the emails reach the appropriate persons.

Preformed a multitude of other clerical duties

MARCH 2018 – DEC 2019

Administrator/ Account Manager / Prime Flight Aviation Services, Richmond, VA

Interpreted management directives to define and document administrative staff processes.

Managed agendas and calendars, boosting productivity and improving organizational initiatives.

Adapted to workflow changes and implemented continuous improvements to overcome obstacles.

Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.

Managed payroll, transactions, invoicing and to decrease financial inconsistencies.

Successfully juggled multiple projects simultaneously to aid executive leader.

Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.

Established and updated work schedules to account for changing staff levels and expected workloads.

Employed proven problem-solving techniques to resolve issues quickly and effectively.

Education

MAY 2006

Associates Business Administration / National Business College, Charlottesville, VA

FEBRUARY 1999

Certified Nursing Assistant / Charlottesville, VA

JUNE 1998

General Education Diploma / Fluvanna County High School, Palmyra, VA

References

Available upon request.

Contact this candidate