Melissa
Hamlin
[*** Meroyn Drive Sandston, VA **150]
[***********@*****.***]
www.linkedin.com/in/melissa-hamlin-2a016ab5
Professional Summary
Talented Administrator that is highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions. Well-organized administrative professional bringing excellent multitasking abilities developed over 7 years of administrative experience. Commanded for consistently driving team success with knowledge enforcement of company procedures and skillful personnel training. Proficient in MS Office with expertise in database management.
Skills
Documentation and reporting
Office administration
Travel coordination
Operations oversight
Staff Management
Data Entry
Database Management
MS Office
Experience
SEPT 2020 – MARCH 2021
HR Assistant /Office Manager /
Randstad Professionals, Richmond, VA
Developing spreadsheets to manage and track shipments, medical requests and employee license renewals.
Maintained and managed medical request database. Ensuring that they are saved in the appropriate folders.
Prepare Telemed packets for multiple doctors. Ensuring that they are prepared for the upcoming appointments.
Mass mailing of communications to employees.
Provided employment verification upon request.
Maintaining company email account, ensuring the emails reach the appropriate persons.
Preformed a multitude of other clerical duties
MARCH 2018 – DEC 2019
Administrator/ Account Manager / Prime Flight Aviation Services, Richmond, VA
Interpreted management directives to define and document administrative staff processes.
Managed agendas and calendars, boosting productivity and improving organizational initiatives.
Adapted to workflow changes and implemented continuous improvements to overcome obstacles.
Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
Managed payroll, transactions, invoicing and to decrease financial inconsistencies.
Successfully juggled multiple projects simultaneously to aid executive leader.
Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
Established and updated work schedules to account for changing staff levels and expected workloads.
Employed proven problem-solving techniques to resolve issues quickly and effectively.
Education
MAY 2006
Associates Business Administration / National Business College, Charlottesville, VA
FEBRUARY 1999
Certified Nursing Assistant / Charlottesville, VA
JUNE 1998
General Education Diploma / Fluvanna County High School, Palmyra, VA
References
Available upon request.