Javien L. Smith

Objective

Education

Competencies

Military

To obtain a position where my educational training and readiness skills in the field of social work can be utilized to provide challenging opportunities to serve the needs of your organization as an enthusiastic, trustworthy, honest and hard-working individual.

Bachelor of Arts Degree – Major: Social Work – Talladega College

Master of Arts – Major: Human and Social Services – Specialization: Gerontology – Walden University

Social Work License – NO. 14226-120

Leadership

Teamwork Orientation

Communication Proficiency

Problem Solving

Learning Orientation

United States Army Reserve- 810th Quartermaster Company, 6195 Striker Road, Marienville OH 45039

Work Experience

Social Worker (Youth Justice) Waukesha County, WI

Makes initial contact with and receives referrals of clients with a variety of problems which require social work assessment and/or intervention.

Conducts assessments of client needs through interviews, collateral contacts and other investigations, develops a casework plan with clients, and performs agreed-upon and necessary casework services.

Maintains a caseload involving clients with personal, family, or socio-economic problems and attends to the related protection and safety needs.

Counsels and provides intervention and case management services, coordinating the various social, community, and other services received by the clients.

Informs clients of available programs and services to meet their individual needs, and encourages participation in the most appropriate activities; or ensures participation in court-mandated services.

Initiates and maintains contacts with the courts, schools, mental health, and community agencies to assist individuals and families in need of a variety of human services.

Attends and participates in staff development programs, including in-service training, staff meetings, and professional seminars.

Provides consultation to other social work personnel and para-professionals.

Serves as a representative of the department to interested individuals, professionals, and community groups.

Acts as a department liaison, providing casework direction and supervision to providers of contracted services.

Prepares social histories and family assessments, reviews results and recommendations with supervisor and makes recommendations concerning case dispositions, and testifies at court and administrative hearings as required.

Establishes and maintains effective working relationships with clients, families, caregivers, service providers, volunteers, community agencies, and the public.

Prepares and presents oral and written reports.

Maintains detailed case records, and develops and prepares statistical reports as required.

Performs emergency government duties as assigned in event of Waukesha County Emergency Government declaration.

Performs other duties as required.

OA/CTS Manager - Little Rock Job Corps/Lifeskills Connections Inc, Little Rock, AR

March 2023 – July 2023

Responsible for leading, directing, delivering, and managing Outreach and Admissions activities and Career Transition Services in compliance with the requirements of the U.S.

Oversees staff members assigned to this department.

Ensures staff members have adequate training to complete key areas of responsibilities.

Provides documented training to staff.

Develops and implements Standard Operating Procedures (SOP) and Center Operating Procedures (COP).

Ensures department is compliant with all safety standards and expectations to include proper workmen’s compensation reporting.

Ensures department is in compliance with all DOL, Corporate and Center requirements.

Oversees the Outreach and Admissions and Career Transition Services Contracts: Ensures that the OA and CTS contracts are administered within the DOL, Corporate and Center guidelines.

Ensures that the OA and CTS contracts exceed goals.

Ensures the Centers operate at a 100% of contracted on-board strength.

Ensures the OAOMS and POMS reflects in the top 15% in the country.

Recruits eligible youth to the program.

Performs responsibility for placement and transitional services: Ensures that 100% of graduates and former enrollee placement and transitional services are being provided.

Ensures that students designated as uncommitted receive transitional services per the DOL, Corporate, and Center guidelines.

Ensures job development is being established.

Ensures timely placement of assignees.

Performs data entry, data verification and reconciliation in all areas of student accountability, OASIS and CTS: Performs related data entry and data verification essential and consistent with records, accountability and data integrity guidelines; has a working knowledge of data transfer from one document to another with an emphasis on detail and error recognition.

Ensures reconciliation of CDSS suite regularly to ensure accuracy of data.

Audits systems and maintains CDSS suite database: Maintains OASIS database with current and correct information indicating student enrollment status.

Prepares travel reconciliations as required.

Audits accountability reports daily to ensure accuracy and timeliness.

Administers students clothing allowance plan.

Audit JCRL reports for accuracy.

Audits 20% active files each month.

Maintains department files, records, logs and integrity of systems: Ensures files, records and logs are maintained in sequential or other prescribed methods.

All documents reflect quality by maintaining all information in a systematic format for easy review and audit.

Maintains integrity of System: Has a working knowledge of all DOL, Corporate and Center requirements.

Ensures that all students are eligible and suitable for the Job Corps program before sending the folder to the Center for assignment.

Maintains compliance with the DOL, Corporate and Center policies: ensure all placements are verified and obtained via the DOL Documentation.

Ensure that all placement documentations are aligned with the PRH prior to approval.

Ensure that the placements are integrous.

Ensure that CIS/CTS Case notes are being enter weekly and monthly.

Ensure that 100% CIS/CTS case notes audits are being conducted monthly.

Monitors budget and related areas for assigned department and maintains spending limits as applicable: Ensures equipment assigned to the department is properly accounted for and maintained in good condition.

Notifies the Center Director and/or Corporate of repairs/costs above routine expenditures.

Assists in the coordination and communication between departments: Assists all departments in coordinating procedures necessary for contract obligations.

Defines, analyzes and recommends avenues for increased efficiency.

Coordinates communication and reporting systems between departments to ensure that all reports, assignments, and functions are being met in accordance to DOL and Corporate requirements.

Provides support to assure all policies and procedures are adhered to: Maintains systems to ensure accuracy, OA’s policies and procedures according to DOL and Corporate policies, and efficiency and contract compliance.

Investigates reporting procedures, records, management methods, and departmental systems, and complies reports, including conclusions and recommendations for solutions of administrative or departmental problems.

Develop Others: Establishes high level of mutual trust and support with others.

Expresses positive expectations of others, even in difficult situations.

Creates a learning atmosphere.

Reassures and encourages performance improvement.

Delegates tasks and responsibilities for the purpose of developing others’ abilities.

Rewards good performance and promotes employee recognition.

Ensures that departmental staff completes all DOL, Corporate and Center training as required and demonstrates competencies accordingly.

Develop, coordinate, and implement aggressive, inclusive, productive, and meaningful outreach, marketing, and relationship building plans, programs, and activities.

Adheres to established company policies and procedures, and supports all programs.

Delivers timely coaching and conducts employee evaluations when scheduled.

Makes effective use of time, materials and resources by planning, scheduling and organizing work.

Communicates in an open and honest manner.

Improves processes within department, emphasizing quality and efficiency.

Provides leadership in developing and implementing solutions.

Monitors Student’s behavior: Ensures proper conduct of students in all areas.

Assists staff with behavior problems coordinating referrals to PBSO as required.

Creates methods and programs to motivate constructive student behavior.

Maintains awareness of the individual needs of various minority and cultural groups.

Monitors accountability process.

Provides timely coaching.

Identifies successes and areas of improvement.

Participates on a center committee.

Career Service Manager - Detroit Job Corps/Lifeskills Connections Inc, Detroit, MI

Aug 2022 – Feb 2023

Plan, organize, and measure work activities performed by the career services department.

Hire, train, assign, supervise, and evaluate career preparation staff, career transition readiness staff, counseling staff, and support staff.

Ensure the safety, health, and security of students, staff, and property.

Develop and implement career preparation and Career Transition Readiness programs to promote retention, Career Development Phase to promote job placement.

Develop and implement strategies to improve student retention, ordinary separations, and job placement outcomes.

Ensure that the approved curriculum is being taught in Career Preparation and Career Transition Readiness utilizing established Training Achievement Record.

Develop referral sources through agency and community outreach and promote job development and retention through direct contact with employers, One-Stops, and state employment agencies.

Ensure staff assist students in developing and updating short- and long-term career goals through the use of the Personal Career Development Plan.

Ensure the proper administration of the evaluation of student progress system.

Conduct and document quarterly audits of counseling case notes, PAR’s, and personal counseling files.

Analyze Career Preparation surveys and student feedback to adjust Career Preparation program, as needed.

Run reports in MPO35, OMS20 and OMS20P to analyze data, identify performance trends and implement corrective actions as needed.

Assists in the development and implementation of the center’s CDSS plan.

Comply with all Department of Labor guidelines, Job Corps notices and bulletins, and Center/Corporate policies and procedures.

Ensure the safety, health, and security of students, staff, and property.

Conduct and documents regular staff meetings with instructors.

Evaluate personnel under management and makes recommendations regarding disciplinary actions, promotions, and/or merit increases.

Participate in weekly regional department of labor calls.

Career Service Manager - Cincinnati Job Corps/ Insight Training Group LLC, Cincinnati, OH

May 2022 – July 2022

Assists in the development and administration of the CDSS plan. Helps establish, implement, and ensures approved curriculum is being taught. As assigned, develops and implements CTST projects and other WBL opportunities for students. Promotes center-based and work-based learning opportunities for students.

Train, supervise, and evaluate assigned CTT program and counseling staff. Conducts and documents classroom observations. Recommends the hiring and retention of certified/licensed instructors and career counselors.

Develops and implements programs to promote attainment of CTT completions, credentials, and job placement to assure attainment of OMS goals.

Prepares and controls budget in cooperation with the Administration Manager and ensures an adequate supply of materials is on hand to support programs.

Monitors student progress on Training Achievement Records (TARS). Ensures proper records on students’ progress, attendance, etc., are kept by instructors to meet Job Corps credential agency requirements.

Evaluates performance data on student progress and makes data-based decisions to promote higher levels of student achievement.

Promotes compliance with Center’s Standards of Conduct System to recognize and document student behavior in collaboration with the Student Personnel Officer and individual counselors. Participates in scheduling and recommends adjustment to class size aligned with DOL and company requirements. Ensures adequate coverage to during instructional staff absences through utilization of substitute(s) or conducting class, as permitted.

Ensures instructional staff assists students in developing and updating short- and long-term goals using the MyPACE Career Plan.

Complies with all DOL guidelines, Job Corps notices and bulletins, and Center policies and procedures.

Participates in evaluations of student progress panels.

Conducts and documents regular staff meetings with instructors and career counselors.

Models, mentors, and monitors appropriate career success standards.

Participates in PRH mandated staff training.

Conducts and documents quality assurance audits and self-evaluations to ensure program quality and integrity for both CTT and counseling. Continually monitors data center reports related to vocational performance including OMS, VTRC, and placement outcomes. Trains staff on how to read reports to correct performance problems.

In collaboration with the BCL, ensures an active Center Industry Council than analyzes LMI data related to the geographic regions that students arrive from and makes necessary recommendations for vocational changes, as necessary.

Performs other duties as assigned within the individual’s scope and capabilities.

Career Service Manager, Cincinnati Job Corps/Serrato Corporation, Cincinnati, OH

Feb 2019 – May 2022

Plan, organize, and measure work activities performed by the career services department.

Hire, train, assign, supervise, and evaluate career preparation staff, career transition readiness staff, counseling staff, and support staff.

Ensure the safety, health, and security of students, staff, and property.

Develop and implement career preparation and Career Transition Readiness programs to promote retention, Career Development Phase to promote job placement.

Develop and implement strategies to improve student retention, ordinary separations, and job placement outcomes.

Ensure that the approved curriculum is being taught in Career Preparation and Career Transition Readiness utilizing established Training Achievement Record.

Develop referral sources through agency and community outreach and promote job development and retention through direct contact with employers, One-Stops, and state employment agencies.

Ensure staff assist students in developing and updating short- and long-term career goals through the use of the Personal Career Development Plan.

Ensure the proper administration of the evaluation of student progress system.

Conduct and document quarterly audits of counseling case notes, PAR’s, and personal counseling files.

Analyze Career Preparation surveys and student feedback to adjust Career Preparation program, as needed.

Run reports in MPO35, OMS20 and OMS20P to analyze data, identify performance trends and implement corrective actions as needed.

Assists in the development and implementation of the center’s CDSS plan.

Comply with all Department of Labor guidelines, Job Corps notices and bulletins, and Center/Corporate policies and procedures.

Ensure the safety, health, and security of students, staff, and property.

Conduct and documents regular staff meetings with instructors.

Evaluate personnel under management and makes recommendations regarding disciplinary actions, promotions, and/or merit increases.

Participate in weekly regional department of labor calls.

Adult Case Manager Supervisor, Eastway Behavioral Healthcare, Dayton, OH

May 2018 – January 2019

Oversee the clinical and administrative operations of the community case management services.

Ensure the timely flow of case management activities to meet program goals and objectives.

Oversee the integration of trauma-informed and gender-responsive services for men and women participants.

Assess participant immediate needs, legal circumstances, and engagement needs to develop service plans.

Use motivational interviewing and supervise staff in use of motivational interviewing to engage and retain participants in services.

Provide regular supervision to program staff.

Allocate time to direct participant services as a member of the clinical team, including direct work in the community and with staff as needed.

Complete assessments, progress notes and significant program

Assess risk and address recidivism risk factors using the Level of Service/Case Management Inventory (LSCMI) and direct services to respond to participant risk factors for criminal recidivism in ways.

Lead daily organizational meeting and weekly team meetings as needed.

Coordinate and develop strategic alliances with community Providers.

Supervise electronic chart-keeping activities in accordance with confidentiality regulations.

Provide in-service training and promote staff development to ensure case management staff have core competencies.

Authorize: time sheets, ordering of supplies, vacation requests and related administrative needs to maintain the smooth operation of the team.

Manage petty cash fund and program budget.

Monitor the vacation and leave requests of the staff.

Provide culturally competent services in accordance with CASES policies and practices.

Conduct outreach to community providers, families and significant others to gather collateral information for service planning.

Ensure the program achieves expected performance milestones in accordance with contracts and expectations of funding sources.

Utilize program data to inform program operations and to make devise and implement corrective action plans.

Supervise staff and support the alignment of individual staff performance targets towards overall program goals and objectives.

Complete psychosocial assessments to develop universal referral form packets for OH case management and ACT services and submit referrals to Single Point of Access (SPOA).

Coordinate participant discharges to community treatment, case management and homeless services resources.

Deputize for the coordinator conducting court-based screenings and court appearances as needed, and any other duties as required by the supervisory and executive staff.

Special Assistant to the President and Secretary of the Board of Trustees, Office of the President, Talladega College, AL

May 2014 – May 2018

Responsibilities

Duties as the Special Assistant

Participate with the President and other senior officers in institutional planning, policy development, and problem resolution.

Recommend and participate in the development of College policies and procedures; may serve on College planning and policy-making committees.

Serve as the President's primary liaison with College, government, and/or community leadership on strategic and operational matters pertaining to the specific area of institutional interest.

Gather, investigate, researches, analyze, and/or study information affecting College-wide, intradepartmental, or interdepartmental operations.

Coordinate special projects on behalf of the President, frequently involving senior officers of the College.

Review, research, and recommend new or revised policies and strategies, as appropriate to the area of interest, and prepare reports and other communications on behalf of the President.

Assist administration in various cost analyses, projections, reports, and fundraising efforts.

Respond to routine inquiries as delegated by the President.

Support the President in dealing with faculty, staff, and student issues.

Act as designee in the absence of the President and other senior officers.

Represent the views of the President and introduce and promote college projects and initiatives to a variety of internal and external stakeholders, including members of local, regional and state government, alumni, friends, and Trustees of the college, and college employees. Manage communications, in coordination with the Office of Public Relations, with internal and external stakeholders and interested parties to increase and maintain visibility of the college’s projects and programming.

Manage events to promote and support the college within the community, respond to inquiries about the college, produce written materials for approval.

Respond on behalf of the President to inquiries from, and/or issues involving, students, employees, and members of the public.

Work with campus leadership to oversee complex, high-priority projects with responsibility for outcomes.

Develop and review strategies to ensure College projects align with the strategic plan and desired outcomes.

Conduct special administrative and research studies on a wide range of subjects related to the overall management and operations of the college, as well as special projects and programs initiated by the President.

Develop and deliver complex presentation materials including charts, graphs and other data representations and make recommendations for new operational strategies, programs and/or revisions to existing policies to senior leadership and other diverse groups.

Provide on-going analysis and delivery of projects to maximize use of resources including time, people, and money. Monitor project costs and performance, service levels and other metrics required to ensure project goals and objectives are met.

Manage the budget of the President’s office and follow up on budgetary issues and actions. May be assigned budget management responsibility for special projects.

Supervise administrative services professionals, paraprofessionals, technical/support and classified staff and perform both direct and indirect supervision through subordinates. Hire, evaluate, train, discipline and recommend dismissal of staff as necessary.

Assists with graduation and ceremonial events.

Supports the Vice Presidents as directed by the President.

Participate in accreditation activities.

Participate in the College Emergency Preparedness Program.

Responsibilities

Duties as the Secretary of the Board of Trustees

Responsible for administrative and secretarial duties to assist the President and Board of Trustees.

Acts as contact point for the President with the Board of Trustees.

Maintains records for the Board of Trustees to include, board meetings, committee meetings, Statement of Economic Interest and Ethics training for trustees; reappointment training; and state records for evaluations.

Maintain appropriate files for the College.

Responsible for coordinating the research, preparation and distribution of confidential correspondence, reports, special projects and other materials.

Routes items to other individuals when appropriate and records information on the president's calendar.

Processes outgoing mail, verifies handling instructions, and makes appropriate copies.

Coordinate and direct incoming telephone calls, receive and greet visitors, and direct inquiries and request for the President's Office; respond to sensitive complaints and requests for information from the general public, students, faculty and staff and refer inquiries as appropriate.

Schedule appointments and maintain accurate appointment calendar for the President.

Receive, sort and distribute all incoming and outgoing correspondence.

Assisting the President with Board of Trustee meetings to include but not limited to, attending and serving as the recording secretary for all Board and Committees meetings; accurately record, prepare and disseminate minutes.

Prepares draft of a Board of Trustee meeting agenda to submit to the President for additions or deletions and for discussion with the Board Chairman.

Sends a tentative Board of Trustee meeting agenda to all board members prior to the meeting and requests input by notifying the Board Chairman or the President.

Contacts persons giving presentations to the board and outlines to presenters their responsibility and time frame.

Prepares packets of information for each board member for distribution at each meeting.

Calls board members as a reminder of each meeting.

Plans and purchases refreshments for Board of Trustee meetings.

Composes letters for the President and the chairman of the Board of Trustees information for the Board of Trustees and the President.

Coordinate registration and travel arrangements for the President, as instructed. Organize receipts and process all travel authorizations and other related travel reports.

Coordinate registration and travel arrangements for Trustees attending national and state conferences and conventions. Organize receipts and process all travel authorizations and other related travel reports.

Assists the President and chairman of the Board of Trustees with the development and presentations for the county commissioners.

Ensure compliance and confidentiality with all policies and procedures of the College, and applicable State and Federal agencies.

Ensures the President and Board of Trustees remain current with all state mandated requirements set forth for position as President and Board of Trustee member.

Communications Specialist/ Office Assistant, Office of the President, Talladega College, AL

April 2010- May 2014

Handle all school photography, cinematography and “pictures in action” formatting.

Maintain press clippings and listing; research new media contacts and publications.

Assist with the production of media kits and help coordinate social media efforts.

Organize the college’s media storage and archives.

Use daily, Windows 8/XP/ME/Vista, MAC OS X, MS Office, and Adobe Acrobat.

Daily maintenance of YouTube, Facebook and Twitter accounts in relation to the college’s social media identity.

Assist with all college history retrieval and management.

Experience in Photoshop and basic Dreamweaver.

Strong writing and organizational skills with a keen eye for aesthetics.

Possess excellent telephone skills.

Assist in events planning.

Design and manage college printed materials.

Interact with a diverse population of students on a daily basis.

Supervise work study students.

Assist in securing the campus during emergency situations.

Supervise Community Workers (work release).

Conduct campus-wide walk-throughs to ensure departmental operations are carried out.

Use social work skills daily when interacting with students, faculty and other staff.

Accept occasional after-hours commitments.

Secure president’s office by opening and closing president’s suite.

Social Worker (Intern), Talladega Health Care Center, Talladega, AL

November 2013 – April 2014

Advocate for clients or patients to resolve crises.

Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.

Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.

Identify environmental impediments to client or patient progress through interviews and review of patient records.

Modify treatment plans to comply with changes in clients' status.

Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the client or patient.

Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.

Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan.

Plan discharge from care facility to home or other care facility.

Utilize consultation data and social work experience to plan and coordinate client or patient care and rehabilitation, following through to ensure service efficacy.

Plan and conduct programs to combat social problems, prevent substance abuse, or improve community health and counseling services.

Supervise and direct other workers providing services to clients or patients.

Investigate child abuse or neglect cases and take authorized protective action when necessary.

Develop or advise on social policy and assist in community development.

Conduct social research to advance knowledge in the social work field.

Oversee Medicaid- and Medicare-related paperwork and recordkeeping in hospitals.

Resident Assistant, Talladega College, Talladega, AL

August 2011- May 2014

Attend and participate in weekly staff meetings.

Assist in the supervision of the residence hall, responding to all requests (work orders, memos) and emergencies during duty hours. Remain on-call for the remainder of the weekend.

Attend and participate in staff training sessions held prior to the beginning of each semester and throughout the year.

Contact the appropriate Residence Life administrator on behalf of the residents regarding issues of concern to the residents.

Attend all scheduled in-services offered during non-meeting times.

Counsel residents regarding personal and academic concerns.

Assist residents in their adjustment to roommate and community living.

Design and implement experiences for floor members that enhance the social, educational, community, and personal development of residents and connects them to the floor, living-learning community (if applicable), building, and university community.

Actively encourage and promote involvement in hall council and

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