Front Desk Customer Support

Markeisia Hilton

Warner Robins, GA

*********.******@*****.***

+1-937-***-****

Authorized to work in the US for any employer

Work Experience

Chiropractic Assistant/Receptionist

Valley Spine and Rehabilitation - Dayton, OH

March 2020 to August 2022

Appointment settings, check in and check out, vitals, verification of insurance. Assisted in therapeutic therapy. ( softwave and electro) Updating patients records and billing Chiropractic Assistant/Receptionist

Dayton Chiropractic and Rehab - Dayton, OH

August 2014 to February 2020

Appointment settings, check in and check out, vitals, verification of insurance. Assisted with therapeutic therapy (softwave)Updating patients records and billing Education

Diploma

Sandcreek high school - Colorado Springs, CO

August 2000 to May 2004

Associate

Ashford University

Skills

• Microsoft (10+ years)

• Home care

• Vital Signs (10+ years)

• Caregiving (10+ years)

• Patient Care (8 years)

• Experience Administering Injections

• Customer service (10+ years)

• EMR Systems

• CPT coding (8 years)

• ICD-10 (10+ years)

• Medical terminology (8 years)

• Medical Coding (8 years)

• Insurance Verification (4 years)

• Medical Billing (8 years)

• ICD-9 (6 years)

• Medical Records (10+ years)

• Medical Scheduling (8 years)

• Chiro touch (10+ years)

• Medical Office Experience (10+ years)

• Anatomy Knowledge (10+ years)

• Triage (8 years)

• Transcription

• ICD Coding (5 years)

• HIPAA (2 years)

• Phone Etiquette (10+ years)

• Quality Assurance (10+ years)

• Clerical Experience

• QuickBooks (10+ years)

• Nursing

• Softwave

• Electro stems

• Front desk

• Vital signs

• Windows

• Medical records

• Medical coding

• ICD coding

• Quality assurance

Additional Information

• [ ] With 15 years of proven experience providing medical/ home health care for patients/ clients different over the years. I am confident I will make an immediate contribution to your team.

• [ ] I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.

• [ ] I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.

• [ ] This summary, as well as my resume, cannot adequately communicate my qualifications in- depth; I look forward to meeting with you to discuss why I would be an asset to your institution. I am available to schedule an interview at your earliest convenience by phone or email.

Contact this candidate