Katrina Ramsey
Duncanville, TX 75116
ad2xka@r.postjobfree.com
*Authorized to work in the US for any employer.
Objective
Transit Operator seeking an alternative career path via reskilling for entry-level remote employment while broadening my knowledge of basic computer education. Experience
September 2014 - September 2016
FEDEX, Saint Rose, LA - Delivery Route Driver
● Driven commercial vehicles cautiously and professionally dropped off packages to homes and businesses in a timely manner.
● Collect payments and issued receipts when required.
● Promptly plan routes and arrange vehicle repairs when necessary.
● Provide effective packing methods for both loading and uploading items for safe delivery. September 2013 - September 2014
Veolia Transportation, Metairie, LA - Transit Bus Operator
● Responsible for commuting elderly clients back and forth from home to scheduled doctors appointments
● Assist clients both on and off the bus in a safe manner.
● Secure passengers in their seats for a safe trip to their destination.
● Abided by all traffic laws when commuting.
December 2012 - January 2013
Iberia Bank, New Orleans, LA - File Clerk/Office Assistant
● Make copies of paperwork and distribute documents as needed.
● Responsible for uploading digital confidential files to flash drives.
● Provide effective organizational methods for managers and supervisors.
● Creating and updating customers files for accuracy and quick reference.
● Answering telephones and processing invoices.
December 2011 - November 2012
Ramada Inn, Metairie, LA - Driver
2
● Drove company vehicle to pick up CSX employees.
● Responsible for picking up hospitality amenities from wholesale warehouses.
● Primarily manage hotel inventory via item availability. December 2009 - November 2011
Enterprise (Car Rental), Kenner, LA - Driver
● Transported passengers to and from designated areas.
● Assist with luggage handling.
● Provide alternative directions to meet passengers scheduled arrival in a prompt manner. August 2008 - November 2009
Avis (Car Rental), Kenner, LA - Driver
● Transported passengers to and from designated areas.
● Assist with luggage handling.
● Provide alternative directions to meet passengers scheduled arrival in a prompt manner. August 2006 - July 2008
United States Postal Services, New Orleans, LA - Mail Clerk/Delivery Driver
● Cased mail by class and zip codes.
● Complete planned routes on foot or by truck.
● Collect and deliver outgoing mail along the assigned route.
● Push moderate loads of mail and packages for delivery.
● Cross Sell stamps and money orders.
July 2004 - August 2006
Regional Transit Authority, New Orleans, LA - Bus Operator
● Driving passengers to their designation in a timely manner.
● Meeting all scheduled stops as required.
● Responsible for asking passengers for proof of payment before commuting for a trip.
● Assist with securing the disabled into their seats before scheduled leave.
● Provide accurate directions and both arrival and drop off times to designation when asked of a passenger.
● Enforcing restrictions of no eating and drinking or drug use on the bus. 3
November 2016 - December 2023
Dallas Area Rapid Transit, Dallas, TX - Transit Operator
● Driving passengers to their designation in a timely manner.
● Meeting all scheduled stops as required.
● Responsible for asking passengers for proof of payment before commuting for a trip.
● Assist with securing the disabled into their seats before scheduled leave.
● Provide accurate directions and both arrival and drop off times to designation when asked of a passenger.
● Enforcing restrictions of no eating and drinking or drug use on the bus. Education
September 2018 - April 2019
Cedar Valley College, Dallas, TX - Completion of 18 College Credits From DART Supervisory Program
2002 - Present
TranspoSafe, New Orleans, LA - Commercial Driver’s Licence, Class B August 1990- May 1993
Joseph S. Clark Preparatory High School, New Orleans, LA - High School Diploma Skills
Customer Service
Hospitality
Time Management
Traffic Laws
10-Key Data Entry
Microsoft Word 2016
Microsoft Excel 2016
Google Docs
Xerox Machine
4
TeamWork
Critical Thinking
Proofreading
30 WPM Typing Speed
Flexibility
Active Listening
Attention to Detail
Inbound Calls
Outbound Calls
Composing Emails