Customer Service Call Center

JEREMY N. TAYLOR

**** ****** ****** **** *****, PA 17025 717-***-****

ad2xjw@r.postjobfree.com

I am seeking employment as a General Supply Specialist within DLA to gain experience and knowledge in the distribution field . I am a highly motivated individual with a lot of practical skills that would benefit any company. I am seeking a chance to grow and maintain professional relationships and learn! EXPERIENCE

EDUCATION

JUNE 2011- AUGUST 2018

MANPOWER PICKER/PACKER

HARRISBURG, PA

• Fulfilled orders in a medical and cleaning supplies warehouse

• Fast pace working environment

• Use of computer systems for tracking and logging AUGUST 2018- MARCH 2019

CALL CENTER REP-PENN DOT

HARRISBURG, PA

• Assisted customers with questions related to PENNDOT services, registration, licenses, etc.

• Used many programs and tools to notate, verify, and update customer information FEBRUARY 2020- 2022

UPMC – TRANSPORT SPECIALIST

HARRISBURG, PA

• Transport patients to and from

• Customer service experience

• Communication with Doctors and Nurses

• Fast pace environment

• Critical thinking Skills

• Physical Support of patients

• Emotional Support for patients

• Reporting Incidents

• Use of computer system

• Record keeping

November 2022- Current

DAKS RESOURCES/ Government Contractor

NAVAL BASE MECHANICSBURG, PA

• Verifying that orders are accurately filled by comparing items and quantities of goods gathered for shipment against documents

• insuring that shipments are properly packaged, identified with shipping information

• preparing and keeping records of goods shipped, e.g., manifests, bills of lading.

• Proficient Record Keeping

• insuring that goods are appropriately identified for routing to departments within the establishment

2

SKILLS

ACTIVITIES

• Youth Football Coach

• Church Deacon

• Mentoring young adults

• Volunteer in community

• Podcast associate

JUNE 2011

JOHN HARRIS HS

SEPTEMBER 2011

HARRISBURG AREA COMMUNITY COLLEGE

Some course work completed in Information Technology

• 10 years customer service experience

• Highly motivated

• Knowledge of computer programs and

software

• Critical Thinking skills

• Experience in healthcare/health insurance

• Outstanding communication skills

• Dedicated and Loyal

• Easily adapts to new computer systems and

procedures

3

Contact this candidate