Claremont, CA
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Kaylee Rivas
Searching for an opportunity where I may utilize my ability to communicate with others while displaying top-notch customer service and sales skills. I’m a high-energy employee with a magnetic personality looking to excel in a fast-paced competitive work environment.
EXPERIENCE
State Farm, Vacaville CA- Licensed Account Representative
January 2022 - Present
Insurance sales and customer care specialist, focusing on P&C and Life/ Health Insurance sales. After 8 months I was promoted to a sales-only role due to having the highest production in our office. Maintained the highest monthly premium production for the last 7 months straight. My responsibilities consisted of consulting and assessing customer’s insurance needs, binding policies, and assisting with customer service and claims. I was also tasked with outbound marketing campaigns which consisted of cold calling aged leads, face-to-face marketing to local businesses, building relationships with referral partners, joining the Vacaville Chamber of Commerce, and participating in The Young Professionals of Solano Community Network.
Calvin Klein, Vacaville CA - Sales Associate
February 2020 - January 2022
Retail sales associate, experienced working in a fast-paced, constantly changing, customer-focused work environment. Experienced in display setup, banking, teamwork, sales, and customer service.
McDonald’s, Highland CA — Cashier and Server
January 2019 - December 2019
Used to being a team player and working in multiple positions to ensure excellent customer service. Participated in multiple roles such as cooking, cleaning, serving, and cashiering.
Alive Church, San Pedro CA - Volunteer Work
December 2017 - July 2018
Developed the ability to serve others, be patient, and think on my toes while specializing in working with young children and the childcare team.
EDUCATION
Solano Community College, Vacaville, CA
August 2019 - August 2020
Citrus Valley High School, Redlands, CA
Graduated June 2019.
SKILLS
Highly driven and goal-oriented, strong positive mental attitude, multi-tasking, the ability to work under pressure and adapt to constantly changing work environments.
Microsoft, Word, Adobe, E-CRM
CERTIFICATIONS
CA P&C Insurance License
CA Life and Health Insurance License