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Program Manager Virtual Assistant

Location:
Houston, TX
Posted:
January 19, 2024

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Resume:

Brandi Harris

Houston, Tx *****

832-***-**** • ad2xie@r.postjobfree.com

Key Qualifications

●TABC CERTIFIED

●CERTIFIED PROGRAM MANAGER – COURSERA 7/2022

●LEADING DIVERSE TEAMS & ORGANIZATIONS CERTIFICATION– U OF MICHIGAN 2/2023

●VIRTUAL ASSISTANT SINCE 2021- Owner of Southern Hospitality Services

Work Experience

United States Bartenders Guild, Inc. June 2021- Present Program Coordinator

●Attends meetings as assigned for the purpose of gathering information required to perform functions assigned

●Schedules a variety of activities (e.g., meetings, travel arrangements) for the purpose of meeting staff, member, program participant and sponsor needs

●Maintains documents, files, and records (confidential and non-confidential) for the purpose of providing up to date reference.

●Responsible for creating Department specified Standard Operational Practices according to company guideline.

●Maintain relationships with Brand Sponsors according to Specific Program Plan

●Responsible for Registration and Volunteer Coordination for various Regional and National Conferences

●Data Collection for Specific Program Closeout Recap Reports

●Research Skills for locating Speakers and Presenters for Conferences

Frankly Organic Vodka June 2020- January 2022 - Brand Ambassador

●Representing the Brand positively in a variety of settings

●Assisting in content creation with product reviews

●Generating Brand awareness through word-of-mouth and in store and consumer events

Walmart July 2016-June 2019 Assistant Store Manager

●Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities

●Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies

●Rotated merchandise and displays to feature new products and promotions

●Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies

●Acted as point of contact for vendor collaboration for contracted services

D Bar Fresno February 2011- June 2016 Bar Manager

●Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise

●Developed unique drink and cocktail offerings monthly as part of seasonal offerings.

●Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.

●Kept facility complaint with health codes, sanitation requirements and license regulations alleviating potentially heavy fines

●Determined business needs by acquiring client feedback for process improvements

●Created effective employee schedules maintaining coverage at peak times and minimizing labor cost



Contact this candidate