KL Kris Louis

Allentown, PA ***** 213-***-****

ad2xhl@r.postjobfree.com

PROFESSIONAL

SUMMARY

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. SKILLS Health codes compliance

Maintaining glassware stock

Alcohol ordering

Extensive spirits knowledge

Outstanding customer service

Safe serving knowledge

Anticipating guest needs

Balancing the cash register

Maintaining a clean bar

Basic accounting

Wine and liquor expertise

Food service

Service-oriented mindset

Courteous

Organizational ability

Cash register operation

Marketing and sales experience

Food preparation

Experience

Coney Island

Pine Grove, PA

Bartender

Bartender, served table to table

drinks, prep work before and after

shift. Ran lottery

Machine and slot machine. In

charge of end of the night count

out and morning

Deposit along with lottery.

Denmar restaurants

NJ

Work, served tables, handled

customer complaints, made sure

all work was complete

For next shift.

Bath Fusion

Retail Manager

Scheduling, interviewing, bank

drop off end of the night. Counted

Inventory,

Answered phones. Worked both

Locations, Deptford Nj and King

of Prussia PA.

Pizza City

Consultant

Answered phones, took orders,

served tables

University of Pennsylvania

PA

Administrative Assistant

Answered phones, scheduled

routine testing for the eyes,

surgical scheduler, set up

Appts. Dictation, handled medical

records. Covered all four hospitals

at different

Times. Ran group meetings when

needed.

Kris Louis

Los Angeles, CA 90013

213-***-****

ad2xhl@r.postjobfree.com

Restaurant Manager

Ran 12 hour shifts of 15

employees each shift. Deposit

drop offs, end of the night

Count. Answered phones,

interviews, scheduling, Friday

morning count of food, prep

January 1992 to

June 1994

1994

Circuit City Stores

Manager

Customer service manager,

handled returns, warranties,

exchanges, complaints,

Scheduling, interviewing, truck

orders and bank pick up and drop

offs. Ran a 10 to 15

Employee shift and up to 30

during the holiday season.

Inventory Control

Personnel Recruiting

Liquor Law Compliance

WORK HISTORY RESTAURANT MANAGER 10/2022 to CURRENT Denny's Crenshaw, Ca

Correctly calculated inventory and ordered appropriate supplies. Maximized quality assurance by completing frequent line checks. Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant. Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Implemented effective inventory control systems to reduce food spoilage and waste.

Reconciled cash and credit card transactions to maintain accurate records. Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service. Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Managed staff schedules and maintained adequate coverage for all shifts. Led and directed team members on effective methods, operations, and procedures.

Developed, implemented, and managed business plans to promote profitable food and beverage sales.

Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Carefully interviewed, selected, trained, and supervised staff. Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Verified prepared food met standards for quality and quantity before serving to customers.

Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards. Purchased food and cultivated strong vendor relationships. Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines. Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies. Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty. BARTENDER 07/2019 to 10/2019

Coney Island Pottsville, PA

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area Talented and skilled multitasker comfortable juggling competing priorities Polished in concocting specialty cocktails and adding inspiration to new menus.

Verified drinking age requirements of customers by carefully reviewing photo identification.

Upheld strict regulations for safe alcohol service and food safety. Created attractive bar displays by strategically arranging bottles and glasses.

Mixed unique and interesting cocktails for customers, including bar specials.

Kept bar presentable and well-stocked to meet customer needs. Prepared garnishes by evenly slicing and pitting fruits. RESTAURANT MANAGER 02/2016 to 04/2019

Denmar Denny's Carney Point, NJ

Correctly calculated inventory and ordered appropriate supplies. Maximized quality assurance by completing frequent line checks. Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant. Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

RETAIL MANAGER 10/2015 to 01/2017

Bath Fusion Deptford, NJ

Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Reported issues to higher management with great detail. Implemented business strategies, increasing revenue and effectively targeting new markets.

CONSULTANT 01/2003 to 06/2014

Pizza City Woodbury Heights, NJ

Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.

Evaluated customer needs and feedback to drive product and service improvements.

Evaluated staff performance and provided coaching to address inefficiencies.

Conducted regular reviews of operations and identified areas for improvement.

ADMINISTRATIVE ASSISTANT 06/1997 to 01/2003

University Of Pennsylvania Philadelphia, PA

Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Surpassed team goals by partnering with colleagues to implement best practices and protocols.

MANAGER 01/1992 to 06/1994

Circuit City Stores Deptford, NJ

Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Evaluated employee performance and conveyed constructive feedback to improve skills.

Established performance goals for employees and provided feedback on methods for reaching those milestones.

Controlled costs to keep business operating within budget and increase profits.

EDUCATION Journalism

Gloucester County College, Gloucester City, NJ

High School Diploma

Gateway Regional High School, Woodbury Heights, NJ

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