Stephen J. Ejeh

**** ******* ******, ***. **, Skokie, IL 847-***-****

ad2xfs@r.postjobfree.com

Objective

Problem solving expertise founded on excellent organizational skills, an ability to successfully manage multiple projects while meeting deadlines.

Possess a global, multicultural perspective from an in-depth education and diverse experiences in Africa. To have a career in a banking/financial company that is stable, offers advancement opportunities where my skills will be utilized, relevant and where continuing learning is paramount.

PASSION

Self-motivated, continuous learner with tremendous ability to implement critical thinking and intelligent decision making while effectively executing corporate goals.

SKILLS

Proven sales skills, customer satisfication,strategic planning, collaboration teamwork, coaching and advising, organization management, banking and finance, logistics and supply chain management. COMPUTER SKILLS

MS Office Suite, QuickBooks, MS Projects Server Software, Internet Savvy. FIRST 100 DAYS ACTIVITIES

Making such personal goals are aligned to professional/company’s goals. Continue ongoing training to further my corporate value proposition. Constant communication with my manager to discuss expected results versus actual. Develop ideas on how to close deals already in the pipeline and continue to network on new or potential customers. Work effectively and efficiently with team members yet work insentiently in aligning objectives. Exceed monthly sales quotas; work smart.

Increase the number of cold callings, keep already scheduled appointments, and respond to emails. Make my job most important and my addition relevant Experience

FedEx Ground, Niles, IL October 2022 to present

Package Handler/Setup .

● Sorts packages and stacks them on pallets

● Adheres to all warehouse safety guidelines

● Reports any issues to the warehouse manager

● Loads and unloads packages at the warehouse

● Makes sure all packages are properly packed and loaded

● Follows written and verbal instructions from the warehouse manager.

● Self-management of business accounts which includes planning, computerized data and account balancing and consignments of goods to the customer in a timely manner.

● Increased business output with great customer services.

● Enhanced delivery services from company warehouse to customer’s home. ● Maintains standard warehouse procedures and inventory management.

Staff Management (Tenneco), Skokie, IL May 2021- 2022 Picker Specialist / Machine Operator

● Manage handheld tablet, searching data bank to identify and locate components

● Pull necessary inventory and compile as indicated

● Prepare and deliver package components to packers

● Mold, produce, and assemble gaskets

First Bank Nigeria, Lokoja (Insurance Department) 2018-2021 Financial Advisor

● Provided direct support to clients to address their personal insurance needs.

● Maintained a customer base through implementing ongoing customer relation strategies attaining sales goals.

● Worked in a team environment and managed transaction processes for customers including direct debit paperwork, bank instruction forms, and deposit procedures.

● Completed maturity/liquidation forms and facilitated the process prior to forwarding on to the sales manager and head office.

● Responsible for coaching, counseling and advising customers who have business accounts with first bank which includes small and big companies.

● Acts as an interface between first bank and business/ personal customers who not only bank with first bank but looking for a trusted bank to bank with.

● Maintains constant phone calls to our customer, this is usually outbound calls, schedules meetings with customers and personal onsite visits.

● Develop and employ good sales communication skills with world class customer services while meeting with both existing and potential clients.

● Continuously assist clients with product and services first bank offers such as loans, various bank accounts, interest rate, foreign exchange, insurance, cash management, credit cards and so on.

● Supports other departments in daily function example help tellers, also do the job of personal banker on personal loans, accounts son on.

● Maintains general operations such as working independently as well as function as part of a team and efficiently work out multiple tasks which includes daily duties.

● Comply with all relevant state and federal regulations. Zenith Bank Plc, Port Harcourt, Nasarawa, Nigeria 2002-2006 Transaction Officer

• Lead a financial institution team overseeing administrative personnel, responsibilities included supervision, mentoring and serving as a liaison between departments.

• Received and processed checks and cash.

• Kept and maintained all account records.

• Prepared organizational financial reports

• Generate leads through cold-calling and networking to develop a sales strategy to meet the customers’ needs.

• Recommend products and services the company offers to my customers using the company's policies.

• Using the company's well-guarded financial solutions to help customers meet their financial goals.

• Assist and advise customers on loans, credit cards, home equity loans, retirement benefit options and other banking needs that will benefit my customer.

• Improves sales by contributing in departmental meetings and encouraging team work.

• Work closely with my customers by providing feedback calls, follow up on concerning or challenges they are facing.

• Create a trusted environment where customers can ask questions concerning their financial portfolio. Assist customers on investment decisions by demonstrating excellent call handling skills, making them feel unique and valved.

PROFESSIONAL QUALIFICATIONS

Institute of Organizational Administrative Risk Management 2019 Awarded as a Fellow International Project management academy 2013 Masters Project Manager (MPM) Professional Certificate in Project Management (PCPM) Nigeria Institute of Safety Professionals 2012 Safety Certificate Course in health safety and environment (HSE) EDUCATION

Rivers State College of Arts &Science, Port Harcourt, Rivers State. National Diploma in Banking&Finance.1996-1998.

Ambrose Alli University, Ekpoma, Edo State

BSc, in Business Administration/Management. 2008-2014. Languages spoken fluently: English, Hausa. ldoma & lgala.

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