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Customer Service Technician

Location:
Pittsburgh, PA
Salary:
60000
Posted:
January 19, 2024

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Resume:

JASON MOLINARO

*** ****** *****

Pittsburgh, Pa *5235

ad2xet@r.postjobfree.com

412-***-**** cell

OBJECTIVE

Goal oriented, dependable individual seeking a career as a technician with a company where I will be able to utilize my skills in my specialized field.

EDUCATION

ITT Technical Institute, Monroeville, PA 09/2002

AST Degree in Electronics Engineering Technology

GPA: 3.72

TECHNICAL SKILLS

Identifying faulty components

Comprehend codes for resistor and capacitor values

Troubleshoot AC and DC circuits

Perform thru hole and surface soldering techniques

Troubleshoot and repair microprocessors

PLC Programming and debugging

Test AM and FM signals

Solve Boolean Algebra mathematical expressions

Trained use of Oscilloscope and Multimeters

EMPLOYMENT HISTORY

Restaurant Technologies Inc., Monroeville, PA 11/2012 - Present

Field Service Technician

Install and service bulk cooking oil systems in restaurants. Follow OSHA and FSA rules and regulations for safety and sanitation runs of oil hose supply and return lines properly in multi-state restaurant territory. On call for daily customer needs and service requests. Work unsupervised in a busy group environment.

Install telemetry unit and phone line to working order

Wire switched outlets, Tank alarms, Junction boxes, and Hirschmann plugs

Installation of equipment to customer satisfaction and all legal codes

Fill out detailed customer service call reports and daily paperwork

Pump preparation, rebuilds and installation on premises

Testing of all valve assembly under pressure and replace as necessary

Premier Safety & Service Inc., Oakdale, PA 09/2011 – 11/2012

Safety Specialist

Service / Install all types of fire extinguishers. - Industrial / commercial accounts in the Tri-State area.

Service / Repair gas monitors.

Emergency lighting / exit signs / eyewash stations / first aid cabinets

Fill out detailed spread sheets for customer’s records

Fill out daily log of worked performed / parts used

Inventory mobile service vehicle monthly

Aramark Refreshment Services Glenshaw, PA 01/2010 - 07/2011

Repair and Installation Technician

Responsible for installation and repair of commercial coffee equipment, water units, and various vending equipment. Followed detailed daily manifest of all service calls to be performed. Filled out paperwork associated with service performed and or replacement of machines. Repair broken equipment at shop as needed. Also responsible for:

Inventory of service van / delivery truck weekly

Replacement of filtration filters for coffee / water unit every 6 months

(900+ customers)

Back up vending and coffee delivery routes (20ft box truck)

Types of machines serviced:

Bunn

Keurig Machine

Flavia Machine

Avalon Machine (Starbucks)

Espresso Machine

Ice Machines

Restaurant Technologies Inc., Monroeville, PA 08/2005 - 07/2009

Field Service Technician

Installed and serviced bulk cooking oil systems in restaurants. Followed OSHA and FSA rules and regulations for safety and sanitation runs of oil hose supply and return lines properly in multi-state restaurant territory. On call for daily customer needs and service requests. Worked unsupervised in a busy group environment.

Installed telemetry unit and phone line to working order

Wired switched outlets, Tank alarms, Junction boxes, and Hirschmann plugs

Installation of equipment to customer satisfaction and all legal codes

Filled out detailed customer service call reports and daily paperwork

Pump preparation, rebuilds and installation on premises

Testing of all valve assembly under pressure and replace as necessary

-References available upon request-



Contact this candidate