CASSANDRA WYCHE

Henrico, VA *****

ad2xdk@r.postjobfree.com

804-***-****

PROFESSIONAL SUMMARY

Engaging and fun spirited Medical Specialist with over 10 years of experience providing superior patient care. Strong emphasis supporting blood extraction operations in medical settings and 5 years expertise as a Phlebotomy subject matter expert. Process based professional with precision and drive to produce best results among team and elevate team achievement. Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications and possess the capability to learn and master new applications as needed.

SUMMARY OF QUALIFICATIONS

Venipuncture and Capillary Puncture to include Pediatrics

Medical Records

Vital Statistics

Forensic Oral Collection and Hair Analysis

Specimen Data Preparation and Collection

Occupational Testing Services including Point of Care, Urine, breath, Alcohol and Saliva Analysis

Blood Storage

Laboratory Testing

Proficient in DNA/Paternity Collection Procedures

Infection Control & Aseptic Procedures

Medical Terminology

HIPPA Regulations

Anatomy and Physiology

Patient Care and Education

Equipment Calibration

Care Coordination

Health Education

Reporting and Documentation

Peer Training

EXPERIENCE

PHLEBOTOMY FIELD TECH TRAINER, GENETWORX LABORATORY

MARCH 2021 - PRESENT

Manages the initial and ongoing education and training, including competency assessments of Phlebotomy staff, non-laboratory staff, nurse residents, assistants, etc.

Travel to site locations to facilitate training for both in classroom and lab settings

Develop, conduct, monitor, and document new staff training, and staff in-services related to phlebotomy

Facilitate training and monitor completion of mandatory organizational training initiatives

Evaluate and discuss training progress of employees with managers and senior staff

Collaborate with leadership to create quality assurance activities, competency checklist, and other training materials as needed

Demonstrate and instruct trainees on the collection of blood specimens by established venipuncture and capillary techniques

Promotes culture of safety for patients through proper identification, reporting, documentations, and prevention of medical errors in a non-punitive environment

Assist in the total quality management in all aspects of training, testing, and quality review

PHLEBOTOMIST FLOAT, LABCORP

JULY 2013 – MARCH 2021

Lead and train other Phlebotomist

Execute and work career fairs, blood donation drives, and public health events

Travel to multiple sites to assist with preparing, processing, and storing of patient specimens and samples

Maintain inventory control for multiple medical sites

Teach Phlebotomy to new hires while mentoring and encouraging new hires towards completion of the program

Provide on-site training to peers and patients

Perform a variety of routine blood drawing procedures that included Venipuncture and skin punctures as well as electrocardiograms

Handle DNA collection and paternity testing

CERTIFIED NURSES AIDE, HCA MANORCARE

OCTOBER 2012 – JULY 2013

Provided medical assistance to an 80-bed geriatric facility

Implemented a new patient care plan that resulted in a 25% reduction in patient falls and a 15% increase in patient satisfaction scores

Completed patient care such as assess vital signs, glucose evaluations, lab draws, blood sample collections, etc. for treatment of both pre and post operative patients

Responded to 16+ patient calls per shift in a timely and efficient manner while determining needs and providing proper care

Help residents with daily hygiene including, but not limited to showering, oral and peri care, incontinence care, and minimizing rashes, sores, and soiling

CERTIFIED NURSES AIDE, THE HERMITAGE

MAY 2011 – OCTOBER 2012

Delivered medical services to 120-bed geriatric facility

Maintained accuracy of patient records while providing timely flow of information to update healthcare team

Complied with HIPPA standards in all patient interactions and documentations

Assisted residents with daily living activities including, but not limited to meals, bathing, dressing, and grooming

EDUCATION

PHLEBOTOMY CERTIFICATION

J. SARGENT REYNOLDS COMMUNITY COLLEGE

CERTIFIED NURSING ASSISTANT

ADULT CAREER DEVELOPMENT CENTER

ACADEMIC DIPLOMA

THOMAS JEFFERSON HIGH SCHOOL

CERTIFICATIONS

Certified Phlebotomy Technician

Basic Life Support Certification

CPR & First Aid Training

AWARDS & RECOGNITION

Selected to instruct and train new hires

Maintained 99.9% accuracy in specimen collection and patient credential validations

Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care

SOFT SKILLS

Compassion

Stress Management

Facilitator

Patience

Organizational & Planning

Adaptability

Time Management

Detail -Oriented

OSHA

Flexible

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