Curriculum Vitae

Santosh Poudel

Contact Information

• Address: Brantford (N3T 0R6), ON, Canada

• Email: ad2xdj@r.postjobfree.com

• Phone: +1-437-***-****

Summary

I have a robust set of computer skills, a solid commitment to hard work, a positive outlook, the ability to quickly understand new ideas, exceptional precision, outstanding communication and organizational talents, and the capability to work well either independently or as part of a team. I possess unwavering dedication, punctuality, and the skill to manage multiple tasks efficiently.

Experience

General Labor (Trainee)

The Everest Grill Fine Indian Cuisine, Brantford, ON Sep 2023 - Oct 2023 (2 months)

• Maintain cleanliness in the restaurant’s dining, kitchen, and restroom areas.

• Regularly clean, sanitize and disinfect surfaces and equipment.

• Dispose of waste and replace trash liners.

• Restock cleaning supplies as needed.

• Respond to spills and accidents promptly.

• Adhere to safety and hygiene standards.

• Collaborate with other staff to ensure a clean environment.

Housekeeper

SKM Hospital, Kathmandu, Nepal June 2020 - Aug 2021 (1 year 3 months)

• Clean and sanitize the front desk area, lobby, and adjacent spaces.

• Maintain cleanliness of surfaces, furniture, and common touchpoints.

• Vacuum, sweep, mop, and wax floors as needed.

• Empty and dispose of trash and recyclables.

• Keep public restrooms clean and well-stocked.

• Clean windows and glass doors.

• Report maintenance issues and safety hazards.

• Maintain a professional demeanor when interacting with clients and visitors.

Front Desk Assistance and Package Handler

Nepal Can Move, Kathmandu, Nepal December 2022 - April 2023 (Four months)

• Identify customer needs, clarify information, research every issue, and provide solutions or alter natives.

• Deal with clients via phone/mail/social media/SMS.

• Receive inbound calls, reply to concerned clients, and transfer the call to the other department if needed.

• Assist customers with any technical issues experienced with any services and appropriately escalate any unresolved issues to the Team Leader (TL).

• Perform duties as per organizational requirements.

• Efficiently sorted and processed packages for timely delivery.

• Improved inventory management, reducing misplaced packages by 15 percent.

• Enhanced productivity by 20 percent by streamlined packaging processes.

• Utilized scan technology to reduce shipment errors by 10 percent.

• Maintained careful handling of delicate items, minimizing damages.

• Adhered strictly to safety protocols, ensuring a secure work environment.

Education

• Conestoga College

– Postgraduate Degree, Mental Health and Substance Use

– 2023 - Present

Skills

Professional Cleaning, Attention to Detail, Time Management, Teamwork, Easily Adaptable, Hygiene Awareness, Communication, Customer Service, Safety Awareness

License and Certifications

• Valid G1 license

• PTE

My Availability

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Full time

Full time

Full time

Full time

Full time

Full time

Full time

References • Noreen E Whetton, Financial Advisor (retired), 519-***-****, Brantford Ontario

•Jeanne Roberts, Physiotherapist (retired), 519-***-****, Brantford Ontario

Contact this candidate