ANTOINETTE M. JONES

904-***-****

ad2xdi@r.postjobfree.com

“Strategically Aligning Resources for Proper Management of Assets”

PROFESSIONAL SKILLS

Resource & Project Management Data & Documentation Management Customer Relations Management

Performance Driven Leader Business & Financial Management Property Management

Training & Development Presentation & Facilitation Critical Thinking Collaborative Communication

PROFESSIONAL AFFLIATIONS

Duval Soil/ Water Conservation District - Affiliate Member

Northeast Florida Women Insurance & Financial Services

National Association for Female Executives United Way Women in Local Leadership

Liberty & Friends - Outreach Motivational Speaker

EDUCATION

Bachelor of Science Degree, Organizational Management, Remington College, Jacksonville, FL

Associate of Science Degree, Business, Remington College, Jacksonville, FL

FLORIDA LICENSES & CERTIFICATIONS

Community Association Manager License (CAM)

Real Estate License

Life, Health & Variable Annuities

Florida Notary Florida Notary Signing Agent Florida Online Notary

Certified Public Speaker, Toastmasters International

CERTIFICATES

Florida Credit Union & National Association

CU Security Certificate Loan Officer Certificate Consumer Lending Certificate

Recognizing Emerging Fraudulent Practices Credit Union Sales & Servicing Mortgage Loan Module

SPECIALIZED TRAINING

Mortgage Lending Sales & Communication Security & Fraud Prevention (ALL types)

Loan Servicing/Collections/Underwriting Sexual Harassment Workplace Diversity

Bank Secrecy & USA Patriot Act Office & Foreign Asset Control

PROFESSIONAL HIGHLIGHTS

Real Estate

TRG Management, HUD & Tax Credit Property, Assistant Manager 2021-2023

Cambridge Management, HUD & Tax Credit, Leasing, (acting Assistant Manager) 2021-2021

Career Strategies, Leasing- (Multiple Locations) 2021-2021

Watson Realty Corp, Realtor 2015-2017

Lincoln Property, Conventional, Leasing Manager Agent 2015-2017

WRH Realty, Tax Credit Property, Leasing Agent 2014-2015

Lincoln Realty, Executive Apartment Staffing, Leasing Agent (Atlanta, GA) 2013-2014

Assist management with the daily operations of the leasing office and properties; demonstrate a working knowledge of the Fair Housing Act to ensure compliance

Work with property owners to help navigate the complex nature of the property market

Locate prospective residents and businesses owners; determine needs, wants and economic viability then present property and communicate features/benefits

Handle the signing of leases, serve as landlord for property owners and qualify applicants for manager’s approval

Interview resident on recertifications and move ins

FINANCE

Vystar Credit Union, Teller & Member Relations Specialist 2008-2013

Interviewed established and potential members independently; demonstrated a thorough knowledge of the organization’s structure, services and products to serve, educate and retain customers

Reduced incidences by intercepting escalated calls, spending time with the customer on account analysis/maintenance and researching complex balance inquiries

Served as an advocate for bank products and as a liaison between the customer and merchant (3rd party) for various financial services and banking affiliations

Opened new savings, checking and money market accounts; ordered ATM, Visa check cards and replacement credit cards; set-up direct deposits; purchased and redeemed savings bonds

Processed loan applications for mortgages, auto VIPs and credit cards and established lines of credit

Exceeded membership goals of enrolling more than 30 new members for 5 months in 2011, 2 months in 2012 and increased sales by 742.93% exceeding the basic consumer loan goals in March, 2012

Awarded by the CUNA for 100% in cross sells for credit disability and credit life insurance

OTHER RELEVANT EXPERIENCE:

Veritec & Merrill Lynch, Financial Service Representative

Mass Mutual, Financial Service Representative

Contact this candidate