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Technical Support Financial Analysis

Location:
Youngstown, OH
Posted:
January 19, 2024

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Resume:

EDUCATION

Youngstown State University Youngstown, OH

Master of Science in Applied Economics May 2024 GPA: 3.37

Williamson College of Business Administration – AACSB Accredited

Osun State University – Osun, Nigeria

Bachelor of Science in Economics August 2018 GPA: 3.50

RELEVANT COURSE WORK

Advanced Financial Analysis, Database Management (SQL), Predictive Modelling (Python), Data Visualization (Tableau), Health Analytics

EXPERIENCE

Youngstown State University Youngstown, Ohio

Graduate Assistantship ( IT Specialist) August 2022 - Present

•Provided frontline technical support to faculty, staff, and students, troubleshooting hardware and software issues to ensure a seamless learning, and working environment.

•Installed and updated software applications on both individual computers and networked systems, ensuring compatibility and compliance with college standards.

•Conducted training sessions for faculty and staff on the effective use of technology tools, contributing to increased proficiency and confidence in utilizing IT resources.

•Maintained accurate and comprehensive documentation of technical issues, which proved instrumental in reducing future troubleshooting time by 20%.

Envision Worldstrides Vienna, Virginia

Business Innovation and Economic Manager May 2023 – August 2023

•Developed and implemented a comprehensive business innovation curriculum for high school students, fostering creativity.

•Initiated and managed student-led entrepreneurial projects, resulting in a 20% increase in student participation.

•Implemented strategies to track and analyze students' progress, resulting in a 15% improvement in overall understanding of business and economic concepts.

•Developed and managed a budget for the program, optimizing resource allocation and ensuring the sustainability of educational initiatives.

Access Closa Agency Banking Abuja, Nigeria

Financial Analyst July 2021 – August 2022

•Successfully developed and implemented financial plans resulting in a 20% average increase in clients' portfolio values over a 12-month period.

•Achieved a 15% increase in new client accounts through targeted advertising campaigns and seminars within the first quarter.

•Demonstrated the ability to enhance client satisfaction by 25% through clear and comprehensive communication of investment strategy pros and cons

•Implemented performance improvement initiatives that resulted in a 10% increase in team efficiency and accuracy in financial analysis and client onboarding.

•Facilitated training programs for staff, leading to improvement in team members' financial analysis skills by 15% within six months.

Federal Capital Territory Administration (FCTA) Abuja, Nigeria

Administrative Specialist March 2019 – July 2020

•Implemented a streamlined process for composing and distributing meeting notes, resulting in a 15% reduction in report generation time and improved document accuracy.

•Conducted regular performance monitoring, leading to a 20% decrease in response times and ensuring uninterrupted access to critical economic planning and research data.

•Executed data extraction and transformation processes, reducing data discrepancies by 25% and enhancing the overall quality and reliability of information within the database.

•Developed and delivered user training programs, resulting in a 30% increase in user proficiency and a notable decrease in support requests related to database functionalities.

SKILLS, Help to prepare and, at times, present, challenge materials, documentation, and presentations for senior management, the Board of Directors, regulators, and

Python SQL Tableau PowerBi Excel SAS Microsoft Suite



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