Sales Representative Customer Service

901-***-**** ) ad2xbe@r.postjobfree.com

**** ******* **** ***** *******

OMAR

PERSONAL SKILLS

Excellent interactive skills

Communication Skills (Written and Spoken)

Strong analytical and problem solving skills

Self-motivated & quick learner

Ability to work in a team and individually

Stays updated to developments in technology

Organizational Skills (Innovative and Proactive)

High initiative & articulation

Ability to follow instructions with limited supervision

Multi-tasking ability and daily work prioritization

Analytical thinker

Resourceful

AREAS OF EXPERTISE

Customer service, focus and satisfaction Rapport building Strategy development Product presentations Revenue Growth Up selling Product launch Competitor analysis Account management Closing sales Lead generation Identifying sales opportunities Telesales Extensive product knowledge Client conversion Retail Sales Marketing Plans Time management Negotiating Monitoring competitors Identifying opportunities

ACADEMIC QUALIFICATIONS

AAS Applied Computer Information Systems at Jackson State Community College, ongoing

LICENSE

Affiliate Broker License at Professional School of Real Estate, 2006

REFERENCES

Available on request

COBBINS

PROFILE STATEMENT

Highly energetic Sales Representative who consistently exceeds revenue goals. Dynamic and result-oriented sales representative with a highly developed sense of integrity, excellent communication skills and commitment to customer satisfaction. Possess impressive persuasion power, energetic attitude, superior work ethic and creative revenue generation ideas. Good at developing innovative support strategies for quality client relationships while ensuring smooth operations.

EXPERIENCE

Sales consultant Carmax Present

Coached and developed a team to consistently meet and exceed monthly sales objectives.

Resolved customer issues and escalations while maintaining a positive and professional attitude to ensure customer retention and increase the rate of win-back customers.

Gathered and critically analyzed market competitive intelligence, while being able to adapt aspects of our business to accommodate changes.

Defined sales challenges and met sales objectives, built profit margins and implemented cost saving measures.

Identified up-sell opportunities to drive additional revenues; exceeding customer interaction and expectations.

Made certain that all Company policies and procedures are followed to maintain standard services.

Sales consultant Gossett Motors 2015-2019

Successfully delivered all custom printed promotional material on time.

Built rapport and maintained strong working relationship by effectively communicating with co-workers, superiors and public.

Increased awareness by creatively bringing up new ideas into the marketing campaigns.

Employed technical expertise in designing promotional materials.

Demonstrate and provide information on promoted products/services.

Sales Representative Conns Furniture 2012-2015

Provided superior service to customers by responding to requests, inquiries, suggestions, and concerns.

Established customer needs, then explain and demonstrated products to them even after purchase by updating knowledge of company's products.

Processed sales transactions, returns, and ensure that all related documentation is accurate and complete.

Consistently reached or exceeded personal sales goals.

Accurately updated old and new client’s information on database for record purposes and monthly reconciliation.

OTHER EXPERIENCE

Event Promoter

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